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accounts payable clerk resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized Specialist boasting 10 years of comprehensive experience in the healthcare industry. Committed to maintaining 100% accuracy in processing invoices. Proficient in vendor management and bank reconciliation. Proactive and self-motivated with high degree of professionalism and strong problem-solving capabilities. Results-driven with strong attention to detail and desire to help transform business operations. Dedicated to quickly increasing profitability and reducing expenditures through general ledger entries and account reconciliations. Expert in processing payments to minimize outstanding debt, excess fees and interest. Knowledgeable in verifying information within accounting ledger against vendor information to maintain payment accuracy.

Skills
  • Vendor Invoice Processing
  • Bill Payment
  • Accounting Ledger Maintenance
  • Management accounting
  • General accounting
  • Chart Pulling
  • Scheduling
  • Medical Insurance
  • Patient Information Verification
  • Appointment Setting
  • MS Office expert
  • Accounting Systems
  • Complaint resolution
  • Money handling abilities
  • General Ledger Accounting Expertise
  • Financial Statements Expertise
  • Bookkeeping
  • Account Reconciliation
  • Accounting remittances
  • Appointment Scheduling
  • HIPAA Compliance
  • Insurance Knowledge
  • Patient Information Collection
  • Accounts payable specialist
  • QuickBooks
  • Credit card processing
  • Good listening skills
  • Professional telephone demeanor
Work History
Accounts Payable Clerk, 07/2018 - 06/2020
C.W. Matthews Contracting Company, Inc. Fayetteville, GA,
  • Superb customer service experience with a professional speaking voice.
  • Ability to listen and resolve conflicts to a customer's satisfaction.
  • Experience in current and delinquency collections, detailed account reconciliations and knowledge of insurance verification.
  • Excellent written, verbal and non-verbal communication skills.
  • Extensive knowledge in a call center environment setting, capable of resolving escalated customer issues via phone /person with professionalism.
  • Self- starter with attention to detail, positive attitude and professional manner •Advance in Microsoft Office Programs, Posts customer payments by recording cash, checks, and credit card transactions.
  • Updates receivables by totaling unpaid invoices • Posts revenues by verifying and entering transactions form lock box and local deposits.
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers; • Maintains records by microfilming invoices, debits, and credits.
  • Resolves invalid or unauthorized deductions by following pending deductions procedures.
  • Resolves valid or authorized deductions by entering adjusting entries.
  • Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Generated financial statements and reports detailing accounts receivable status
Patient Representative/Supervisory Administrative Specialist, 01/2016 - 05/2018
Little River Healthcare City, STATE,

Posts customer payments by recording cash, checks, and credit card transactions.

• Updates receivables by totaling unpaid invoices • Posts revenues by verifying and entering transactions form lock box and local deposits.

• Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers

• Maintains records by microfilming invoices, debits, and credits.

• Resolves invalid or unauthorized deductions by following pending deductions procedures.

• Resolves valid or authorized deductions by entering adjusting entries.

• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.

• Accomplishes accounting and organization mission by completing related results as needed.

  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Arranged corporate and office conferences for company employees and guests.
Customer Service Representative/Front Desk Agent, 01/2016 - 12/2016
Neurology Solutions City, STATE,

•Greets vendors, customers, job applicants, and other visitors.

• Communicate with patients in person/and via person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.

•Work closely with billing staff for accurate collecting.

• Reconcile patient payments; prepare deposits and follow established cash handling procedures.

•Successfully collected $10k over the counter collections, within 2 months of employment.

• Facilitates patient check-in and check-out, completes patient intake, includes appointment. scheduling, preparing new charts and addressed customer service inquiries in a timely and accurate fashion; transfer calls as appropriate.

• Ensure HIPAA compliance.

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Responded to customer requests for products, services and company information.
Customer Service Representative/ Escalation, 01/2015 - 01/2016
Austin Regional Clinic City, STATE,
  • • Answered and investigated a vast of customer service calls for MediView, Seton Health Plans, Seton CHIP and Seton Star members and providers resolving all aspects of claims relating to authorization, eligibility, insurance benefits, and claim processing information when appropriate.
  • • Communicated with the patient via phone and documented all interactions and transactions with caller; act as a liaison between Health plans and internal customer service department by exchanging and resolving inquiries.
  • • Documented patients and members complaints, determined the appropriate course of action, worked with colleges or management to ensure complaints were resolved.
  • • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma: , Expected in 05/2007
-
Armuchee High School - Rome, GA,
GPA:
Status -
  • Graduated with 3.8 GPA
  • Member of Honor Society , Drum Major , Drama Club &Prep College Club
  • Elected Captain of Color Guard & Drum Major
  • Floyd Medical Center - Birthing/Delivery Center and ER Department Apprenticeship
Bachelor: Nursing, Expected in 2007
-
Chattanooga State University - Chattanooga, TN,
GPA:
Status -

Completed two years

GPA: 3.7

Dean's List 2007

Presidents list 2008- 2009

Completed labs at Virginia College

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Resume Overview

School Attended

  • Armuchee High School
  • Chattanooga State University

Job Titles Held:

  • Accounts Payable Clerk
  • Patient Representative/Supervisory Administrative Specialist
  • Customer Service Representative/Front Desk Agent
  • Customer Service Representative/ Escalation

Degrees

  • Diploma
  • Bachelor

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