Dependable Administrative/Accounting Asst offering over 12 years of comprehensive experience in customer relations & account management. Comfortable working independently or as part of a supportive team. Upbeat individual with professional demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Dedicated to fantastic client services, on-time payments and detailed documentation. Friendly and careful worker known for resourcefulness and reliability.
Skills
Business knowledge
Clerical abilities
Vendor communication
Back office operations
Data entry documentation
10-key proficiency
Sensitive material handling
Records management systems
Memo preparation
Cash deposit preparation
Microsoft/Excel/GP
Types 60 WPM
Program file distribution
Mail management
Document retrieval
Accounting skills
Billing and coding
Proofreading
Organization and efficiency
Office equipment maintenance
Professional and mature
Dedicated team player
Customer relations
Strong interpersonal skills
Inventory supplies
Multi-line phone systems
Education and Training
University of Science And Arts of OklahomaChickasha, OKExpected in – –:Business Administration And Management - GPA:
Canadian Valley Technology Center - ChickashaChickasha, OKExpected in – –:Secretarial Studies And Office Administration - GPA:
Senior High SchoolNinnekah, OKExpected in 05/1991 – –: - GPA:
Experience
3D Systems - Accounts Payable Associate Rock Hill, SC, 04/2018 - 04/2021
Reconciled monthly statements and transactions to keep records accurate and current.
Assisted with month-end and year-end closings to support accounting system accuracy.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Reduced financial discrepancies by accurately processing invoices and journal entries.
Handled high-volume invoice processing with minimal supervision.
Coded invoices and other records to maintain organized and accurate records.
Prepared and updated vendor files, tax documents and insurance information.
Worked closely with department personnel to produce accurate and timely bills.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Liaised with vendors and customers to confirm information and address client issues.
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Addressed month-end closing functions for detailed reporting.
Calculated month-end accrual entries for trade payables.
Produced high-quality documents, reports and presentations using Excel & Word.
Managed over 250 accounts worth over $750k with accuracy in Great Plains.
Paid vendors and verified accounts and payment totals.
Handled invoices and purchase orders by properly logging into system.
Carefully went over each invoice and requisition for payment.
Reconciled vendor statements by verifying entries.
Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
Maintained historical records by scanning and filing documents.
Checked accounting system on regular basis to monitor transactions.
Followed company's strict rules and procedures to maintain data integrity and confidentiality.
Prepared monthly and yearly accruals and adjustments for accounting cycles.
Identified account aging issues, communicated to account holders and quickly resolved problems.
Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients.
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Monty L. Hott Production Corporation - Administrative Assistant/Acct Assistant City, STATE, 01/2014 - 03/2018
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Updated details in company database by keying in customer contacts and delivery dates.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Reviewed and suggested improvements for interoffice correspondence, reports and presentations.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Conducted research using various media sources to obtain relevant data for staff requirements.
Controlled building access by supplying key cards to employees and visitors.
Red River Credit - Customer Service Rep/Loan Asst City, STATE, 08/2015 - 12/2015
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Assisted customers in making payments on accounts and setting up payment plans.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Responded to in-person and online customers to improve company customer service ratings.
Addressed and mitigated escalated situations to meet organizational objectives and drive customer satisfaction ratings.
Checked application documents for completion, integrity and compliance with bank standards.
Gathered financial histories, environmental reports and property appraisals for review.
Followed bank policies as well as FLP, HMDA, and TRID requirements.
Strictly adhered to confidentiality protocol regarding client information and documents.
Prepared and delivered loan documents to title and escrow teams.
Examined and verified information in loan application and closing documents.
Organized, filed and maintained customer, department and regulatory loan records.
Checked applicant credit, personal references and employment histories.
Conveyed acceptance or rejection to customers by mail, telephone or in person.
Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Documented conversations with customers to track requests, problems and solutions.
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