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accounts payable assistant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.

Skills
  • Experience in scheduling software
  • Microsoft Suites (Excel, Word, Outlook, PowerPoint)
  • Technical support background
  • Knowledge Of multiple information systems
  • Certified Notary
  • Data entry
  • Risk management
  • Prepare, verify, obtain approvals, and process invoices and payment documents
  • Manage a filing system for all financial documents
  • Maintain updated vendor files
  • Monitor and maintain invoice email boxes
  • Request missing invoices from internal department and external vendors
  • VLOOKUPS and Pivot Table knowledge
Experience
Data Entry Specialist, 01/2020 - Current
Community Food Bank Tucson, AZ,
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Transmit information or documents using a computer.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
  • Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness.
  • Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
Account Executive, 08/2016 - 12/2019
Learning Tree International Herndon, VA,
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Supported customers with online billing, access and account issues.
  • Aided in development of customer acclimation plans for helping clients adjust to implementation of new products.
  • Employed ticket support system software such as Freshdesk, Zendesk, Salesforce and others.
  • Input customer service orders and tracked orders through to completion.
  • Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
  • Documented and updated case notes for each customer and work order.
  • Revised orders, finalized invoices and created billing logs.
  • Added current information to accounts, including demographic, personal and payment details.
  • Applied billing adjustments to resolve discrepancies in account receivable journals.
Customer Service Representative, 02/2015 - 07/2016
Circle K Stores, Inc. Saint Charles, MO,
  • Helping customers with their service needs while looking for cross sales opportunities to provide to Sales Agents.
    Responsible for the day-to-day servicing, cross selling, upselling, and maintaining existing book of business, work with Allstate products as well as brokered Insurance Carriers, and respond to Brokers inquiries regarding products and services.
  • Handle customer inquiries/ - Cross-sell products to existing customers.
  • Comply with underwriting guidelines, required customer documents and office procedures
    Provide information about the products and services. Document and update customer records based on interactions.
  • Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller.
  • Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
  • Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.
  • Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer’s inquiry.
Department Assistant, 02/2013 - 10/2014
Capital Health Newtown, PA,
  • Greet patients upon arrival, sign them in and obtain any additional paperwork they may need to fill out electronically.
  • Organize office.
  • Assist in answering incoming calls and redirect them or schedule appointments.
  • Check, sort and forward emails.
  • Monitor and review patient schedules for next day office appointments.
  • Maintaining cleanliness of waiting room and IV Lounge.
Education and Training
Bachelor of Arts: Economics, Expected in 06/2020
-
Florida International University - Miami, FL
GPA:
Status -
Associate of Arts: Finance, Expected in 02/2015
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Broward College - Pembroke Pines, FL,
GPA:
Status -
High School Diploma: , Expected in 06/2012
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West Broward High School - Pembroke Pines, FL
GPA:
Status -

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Resume Overview

School Attended

  • Florida International University
  • Broward College
  • West Broward High School

Job Titles Held:

  • Data Entry Specialist
  • Account Executive
  • Customer Service Representative
  • Department Assistant

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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