accounts billing officer resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Precise, detail-oriented Accounts Clerk with sound judgment and decision-making skills. Experienced in A/P processes and managing vendor relations. Accomplished Accounts Payable Clerk with a high degree of professionalism and strong problem resolution capabilities. Maintains 100% accuracy in processing invoices.
Highlights
Effective time management
Strong communication skills
Complex problem solving
General ledger accounting aptitude
Ā
Accounts receivable professional
Ā Proficient in SAP
Excellent managerial techniques
Education
Roosevelt UniversitySchaumburg, ILExpected in 2001 ā āBachelor of Science:Finance/Economics - GPA:Bachelor of Science in Finance/Economics Roosevelt University, Schaumburg IL.
Accomplishments
Reduced invoice over payments by 80%.
Researched and resolved billing problems that had been previously missed.
Experience
Fis - Accounts/Billing Officer Menomonee Falls, WI, 10/2011 - 2015
Computer Skills Advanced experience using Microsoft Excel, Word and Power Point.
Manage the administrative function of the billing process duties include but not limited to: submit credit applications to corporate office, input new customer information into the billing system and create and manager customer files.
Collect and organize time sheets and prepare time and material billings weekly in an accurate and timely fashion.
Prepare invoicing for lump sum projects working with the division manager to ensure proper billing in accordance with the contract.
Support in the customer collection process; call on customers requesting status of payment, provide copies of invoices to customers, settle disputes and answer questions from customers.
Process credit memos for accounts receivable deemed uncollectable.
Work closely with the division manager and area controller to ensure all billing is processed in a timely and in an accurate manner.
All other duties as assigned. COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for process improvement. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their true respect. Problem Solving - Identifies and resolves problems in a timely manner. Uses logic and proposes methods to solve difficult problems with effective solutions. Looks beyond the obvious and doesn't stop at the first answers. Communication - Speaks and writes clearly and informatively; Responds well to questions; Demonstrates group presentation skills. Conflict Management: Steps up to conflicts, seeing them as opportunities. Reads situation quickly. Good listening skills. Able to find common ground and get cooperation with minimum noise. Communicate with customers via phone, email and chat. Process orders in a fast-paced environment. Provide knowledgeable answers to questions about product, pricing and availability. Help customers navigate our website and place orders online. Work with internal departments to meet customer's needs. Work with clients to resolve product returns, shipping inquiries and order status questions. Submit quotes for quantity and custom items. Develop recruiting strategy with Hiring Managers and effectively recruit for the different divisions nationwide. Coordinate recruitment-related advertising and job postings to maximize exposure in various regions. Conduct interviews via phone, web cam, and in-person as the initial screening process. Conduct hiring events on an as-needed basis. Process behavioral assessments upon request. Identify and attend relevant recruitment activities such as industry specific affiliations, local chamber events, and networking groups. Consistently promote the company's Employee Referral Program. Manage the daily postings utilizing the Company ATS as well as various job boards. Process new requisitions and offer letters for nationwide positions daily. Other administrative duties and special projects as assigned. Special Skills: Proficient in Microsoft applications Bi-lingual
Processed an average ofĀ 4,000 invoices per month for a large-scale organization.
Gcs Credit Union - Customer Service Associate II Granite City, IL, 1999 - 07/2006
Opened and closed various types of accounts for customers
Made cold calls to customers
Reviewed customer accounts regularly and recommend products and services as needed.
Resolved problems with customer accounts
Opened safety deposit boxes for customers and documented entry and exit into the vault.
General customer service.
Assisted manager in making schedules.
ā
Legacy Health Services - Audited daily sales report submitted by location management Chardon, OH, 02/1998 - 11/1998
Schaumburg, IL (Mar. 1998 - Dec. 1998)
Compiled and calculated daily sales and inventory sales.
Managed personnel files for 60 employees
Audited daily sales report submitted by location management.
Posted data to sales journal.
Assisted with accounts payable and prepared checks.
Assisted with payroll and sales report preparation
Manage cash application ensuring all deposit logs are received and applied properly in the system
Provide timely customer service with internal Account Executives, local Sales Assistants, traffic staff as well as external clients
Analyze and monitor credit watch system to determine proper eligibility according to the eligibility rules in order to facilitate proactive management of risks
Provide customer service and ad-hoc reports regarding collection issues, aging, customer statements, etc.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process
Establish and maintain effective and cooperative working relationship with all internal customers
Verified details of transactions, including funds received and total account balances.
Balanced batch summary reports for verification and approval.
Researched and resolved billing and invoice problems.
First Chicago Bank - Teller City, STATE, 01/1997 - 10/1997
Paid and received cash and other monetary instruments to and from customers.
Cross sold bank products, by using tag-on.
Made appropriate referrals to personal bankers.
Ensured customer satisfaction and general customer service
Glen Crest Nursing Home - Activity Aide City, STATE, 02/1996 - 06/1996
Plan, organize and carry out activities and programs.
Plan community outings and operate facilities bus.
Assist individuals with activities of daily living.
Keep daily records and participate within interdisciplinary team.
Motivates residents to participate in activity programs.
Skills
Customer Service, Receptionist, Retail Sales, General Customer Service, Accounts For, Associate, Customer Accounts, Of Accounts, Clients, Collection, Credit, Accounts Receivable, Advertising, Applicant Tracking System, Ats, Basis, Bi, Bi-lingual, Billing, Business Intelligence, Cam, Conflict Management, Excel, Invoices, Invoicing, Microsoft Excel, Networking, Presentation Skills, Pricing, Problem Solving, Process Improvement, Process Orders, Recruiting, Recruitment, Shipping, Solutions, Word, Cash, Accounts Payable, And Sales, Daily Sales, Inventory, Journal, Of Sales, Payroll, Proactive, Sales, Sales And, Sales Report, Self Motivated, To Sales, With Accounts, Satisfaction, Finance
Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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Resume Overview
School Attended
Roosevelt University
Job Titles Held:
Accounts/Billing Officer
Customer Service Associate II
Audited daily sales report submitted by location management