Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Meticulous Advocate for Humanity, excellent at juggling multiple tasks and working under pressure. A focused 10 years with Federal Government with broad industry experience includes Healthcare, Finance and Legal. SKILLS l Team leadership l Process implementation l Extremely organized l Data management l Client assessment and analysis l Conflict resolution l Staff development l Strong verbal communication Financial planning expert excelling at interfacing with team members at all levels to meet and exceed organizational goals. Operates well in a highly-competitive environment in which leadership skills are the key to success.

  • Inter-governmental and legislative relations
  • Financial policy development
  • Exceptional organizational skills
  • Employee relations
  • Analytical thinker
  • Data collection and analysis
  • Collective bargaining techniques
Accounting Technician , 11/2014 to Current
State Of MinnesotaLittle Falls, MN,
  • Balances all programs managers accounts with federal database of record
  • Performs facts of finding research and investigations to identify, analyzes and recommend solutions
  • Reconstruct inaccurate accounts, gathers and organizes information for inquiries and resolves problems referred by managers
Fraud Account Examiner, 2014 to 07/2014
Normandale Community CollegeBloomington, MN,
  • Reviewed available file material pertinent to cases assigned
  • Conduct designated phases of complex investigations
  • Gathered and analyzes facts obtained and determines status of compliance
  • Analyzed departmental documents for appropriate distribution and filing
  • Assisted various business groups with document organization and dissemination during acquisitions
  • Prepares case investigation file, including supporting forms and narrative report
Counselor, 05/2012 to 10/2013
Federal Government Salvation ArmyCity, STATE,
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
  • Counseled clients to help them understand and overcome personal, social and behavioral problems
  • Led supportive group discussions and education sessions with alcohol and drug users and their families
  • Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader
Commission Investigator, 07/2010 to 05/2012
Equal Employment Opportunity Federal Government Equal Employment Opportunity CommissionCity, STATE,
  • Conducted on-site investigations of employers' facilities, including reviewing their records, interviewing individuals/witnesses/creating records from statements
  • Conducted interviews with employees, reviewed documents, and reviewed real-estate transactions
  • Obtaining documentary and testimonial evidence such as applications and payroll documents relevant to issue under investigation
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Prepared case reports from allegations, interview transcripts of interviews, physical evidence an assisting in settling negotiations.
Business Finance Manager/Administrator, 2012 to 04/2012
Federal Government Crestwood Healthcare Psychiatric CenterCity, STATE,
  • Analyzed departmental documents for appropriate distribution and filing
  • Identified and investigated variances to financial plans and forecasts by interpreting financial results
  • Analyzed budgets, financial reports and projections for accurate reporting of financial standing
  • Analyzed contract performance for bids, budgets and forecasts
Veteran Finance Examiner, 02/2009 to 07/2010
Federal GovernmentCity, STATE,
  • Developed, produced and analyzed financial statements by region.
  • Managed, tracked and monitored financial updates, watch lists and insurance files.
  • Conducted careful financial and covenant analysis of proposed transactions.
  • Audited and documented all processes and procedures for the new accounts department.
  • Wrote procedures for internal and external auditing purposes.
Compensation/Pension Rater/Health Admin Service Asst, 06/2006 to 02/2009
Federal Government Veteran's Affair Medical CenterCity, STATE,
  • Supported Chief Operating Officer with daily operational functions.
  • Researched and updated all required materials needed for to support burial claims.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Established and maintained systems that safely ensure the quality care to Veteran's with Mental Illness.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Identified process improvements in the day-to-day functioning of the department.
  • Observed, monitored, and recorded Veteran's behavior in response for treatment purposes.
MBA: Healthcare Administration, Expected in 2010
Webster University - Saint Louis, MO

Healthcare Administration

Bachelor of Science: Healthcare Management, Expected in 2008
Harris Stowe State University - Saint Louis, MO

Healthcare Management

Master of Arts: Mental Health Counseling, Expected in
Webster University - Saint Louis, MO

Mental Health Counseling /Continuing education in Mental Health Counseling

Work History
, to
Dept. Veteran's Affair,

acquisitions, administrative, auditing, budgets, interpersonal skills, Counseling, clients, documentation, fast, filing, financial, financial statements, insurance, team leader, legal, marketing strategies, materials, Mental Health, multimedia presentations, negotiations, nursing, organizational, payroll, policies, problem resolution, processes, quality, real-estate, reporting, supervisory, video

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