Accounting Supervisor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished Accounting Supervisor successful in AR and AP. Outstanding communication and corporate negotiating skills with strong personnel training abilities. Committed to meeting all company needs on or ahead of schedule. Fluent in English and Spanish. I am eager to apply and acquire knowledge in accounting procedures. Strong financial analytical skills with outstanding communication and presentation abilities. Bringing 5 years of hands-on experience in the manufacturer and service industry.

  • Accounting Solutions Integration
  • Bookkeeping
  • Payroll and budgeting
  • Documentation and control
  • Staff Management
  • Customer assistance
  • POS Systems
  • Point of Sale Knowledge
  • Cash Register Operation
  • Coaching and mentoring
  • Shipment Arrangements
  • Purchasing
  • Clerical
  • Critical thinking
Work History
10/2020 to Current
Accounting Supervisor 1-800-Flowers.Com, Inc. Austin, TX,
  • Disciplined and motivated accounting team to maximize performance.
  • Created and initiated accounting procedures to increase organization.
  • Verified employee benefit invoices by verifying coverage and costs.
  • Saved time while managing financial projects through effective emergency resolutions.
  • Maintained cash flow by monitoring bank balances and cash requirements.
  • Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Supervised and guided new employees on Daily sales and responded quickly to questions, which improved understanding of job responsibilities.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Interpreted management directives to define and document administrative staff processes.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Sage, GEM, MO Excell software.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Completed tip reports for the bi-weekly payroll for 40 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
11/2018 to 10/2020
Customer Service Cashier Raising Cane's Hamilton, OH,
  • Educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Used POS system to enter orders, process payments, and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
  • Prepared beverages and filled food orders for customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
05/2017 to 11/2018
Customer Service Officer, Purchase, Clerical Admin F&J Master Sales City, STATE,
  • Promoted company brand and unique offerings through personalized customer service.
  • Established and prepared accurate customers accounts to complete new purchases.
  • Managed TPV, Cash and Check payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Assisted call-in customers with questions and orders.
  • Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers with special services, account updates and promotional options.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register to record all transactions accurately and efficiently.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Established and managed supplier and vendor relationships.
  • Oversaw purchase order shipments by managing deadlines and cancellation dates.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Computed and created purchase orders in Quickbooks to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Maintained complete documentation and records of all purchasing activities.
  • Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Performed monthly reconciliation of open purchasing orders.
Expected in 11/2011
BBA: Accounting
Universidad Nacional Pedro Henriquez Ureña - Dominican Republic,

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Resume Overview

School Attended
  • Universidad Nacional Pedro Henriquez Ureña
Job Titles Held:
  • Accounting Supervisor
  • Customer Service Cashier
  • Customer Service Officer, Purchase, Clerical Admin
  • BBA

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