Accounting Staff resume example

• Educated patients about post-operative instructions for medication administration, infection complications and preventive health measures.
• Obtained and administered medications or intravenous solutions to patients to decrease pain levels and replace lost fluids.
• Coordinated and consulted with healthcare team members to implement, plan and assess patient care plans.
• Monitored patient vitals, alertness, breathing and pain levels to notify assigned physician of observed complications.
• Managed patients recovering from medical or surgical procedures.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints and current symptoms.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Advocated for and strived to protect health, safety and rights of patient.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Monitored patient reactions after administering medications and IV therapies.

• Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
• Worked with insurance carriers to obtain authorization approvals for medications, supplies and equipment.
• Communicated with patients and family members to assist with information, provide literature and direct to community resources.
• Communicated with patients, ensuring that medical information was kept private.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Perform care management for patients with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize patient health care across the care continuum.
• Support and coordinate care with patient’s primary care provider and other specialists as applicable.
• Assist with identify high risk population ( high utilizers, multiple co-morbidities, polypharmacy, non compliant, at risk for readmission, oxygen dependent, bed and wheelchair bound etc..)
• Coordinate internal and external resources to meet patient's needs.
• Provide patients with education on medical condition and co-morbidities.
• Ensures patient access to services appropriate to their health needs.
• Implement care plans by facilitating patient needs as appropriate related to medical, psychosocial, and psychriat needs.
• Monitor and maintain inventory on urgency medications and supplies.
• Assisting and coordinate care regarding medical urgencies including IV’s, wound care, medication administration etc..)
• Complete Population Health Program activities and meet Key Performance Indicators as required in policies and procedures:

Pre-Enrollment

TOC

High-Risk Complex

Disease Management ( Diabetes, CHF, COPD)

Telehealth

• Performs duties telephonically or on site such as at hospital for discharge planning.

Abide by Transition of Care (TOC) program description requirements.

Communicate and coordinate with hospital and health plans concurrent reviewers.

• Assist patient with coordinating care pertaining to HEDIS/Preventive health screenings.