A position where I can utilize my ability to be a competent problem solver with excellent analytical skills. Exceptional organizational abilities to establish priorities and expedite appropriate action; able to coordinate and assign administrative tasks; goal and performance oriented, self-motivated individual with excellent attention to detail. Use my remarkable oral communication and interpersonal talents to work with diverse employees and customers even in stressful and challenging situations. Proficient language skills to draft correspondence and review documents for accuracy. Excellent team minded member with a knack for flexibility in the face of change. Refined and professional presentation with a caring and compassionate attitude to serve with joy. [Job Title] who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Highly organized and detail-oriented [Job Title] with more than [Number] years experience supplying thorough, organized administrative support to [Number] senior executives. [Job Title] who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused [Job Title] committed to approaching administrative tasks with tenacity and attention to detail.
Excellent communication skills
Articulate and well-spoken
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Social media knowledge
Compensation and benefits
Multi-line phone proficiency
Microsoft Excel proficient
Employee training and development
Filing and data archiving
[Number] WPM typing speed
Professional phone etiquette
Excellent communication skills
Accounting/Payroll/Human Resources - Assistant10/2013
to 05/2014 Big State Logistics Inc. – 3621 Royal Road, Fairbanks,
Provided administrative support through mail processing, filing, faxing, scanning, copying, collating and organizing
created basic documents, spreadsheets and company organizational charts, ran and distributes standard reports.
Planned and coordinated large meetings with catering.
Distributed internal and external communications on behalf of leaders as requested.
Assisted with entering/editing timekeeping records.
cross trained to learn unique responsibilities of peers within the department and basic administrative tasks related to projects.
Maintaining and Filing for multiple companies( 3+) both accounts receivable, accounts payable and payroll.
Maintain and built Excel spreadsheets.
Built and maintaining employee records and all benefit enrollment.
Offsite errands to business partners, banking and supplies.
Ordered and distributed office supplies while adhering to budget.
Opened and properly distributed incoming mail.
Organized all new hire paperwork.
Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Entered personnel and subcontractor data into a central database.
Gathered personnel records from all employees from each department.
Evaluated timecards for accuracy on the regular and overtime hours.
Researched all payroll, COBRA, disability and FMLA issues.
Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
Completed employee employment verifications and unemployment paperwork in a timely manner.
Assisted management staff in annual year-end processes and audits.
Resolved employment-related disputes through proactive communication.
Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
Promoted to [Job Title] within [Number] months.
to 10/2013 Blue Loon Events Center – 2999 Parks Hwy, Fairbanks,
Routinely checked identification of patrons purchasing alcoholic beverages.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Maintained a consistent, regular attendance record.
Set up storeroom and work areas to allow easy access to stock items.
Effectively and calmly resolved situations with intoxicated guests.
Accurately recorded sales, made correct change and prepared charge slips for guests.
Immediately informed supervisors of any problems or unusual situations and took appropriate action.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
Stored back-up supplies needing refrigeration for later use.
Regularly cleaned and sanitized the bar area, beer lockers, refrigeration and storage areas.
Consistently monitored guest consumption of alcohol and appropriately intervened as needed.
Carefully organized liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated areas.
Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.
Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
Built guest satisfaction and enjoyment.
Upsold products when appropriate.
Accurately counted and provided change as necessary.
Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
Obtained customer payment promptly and politely.
Conducted product inventory.
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Captain, Trainer, Sponsorship Head, League Liason, Leadership04/2008
to 10/2012 Fairbanks Rollergirls - Non Profit – p.o. box 73095, Fairbanks,
I headed the Sponsorship/Fundraising Committee raising $60,000 in the first 2 years.
I was a trainer on the Training Committee for 3 years and a member of the Fairbanks Allstars as well as Captain of my own home team.
I received awards from my peers for Most Inspiring Leader and Best Offensive Player.
I volunteered by serving my community cleanup programs with the City of Fairbanks, working with youth, portions of all games were donated to a predetermined charity of the league.
Served as the [Position] for the [Team name] for [Number] years.
Promoted the [Company] line through demos, tradeshows and client promotions.
Managed time effectively while traveling for games, attending practice and going to classes.
Effectively communicated with a diverse group of athletes, coaches and game officials.
Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
Trained for [Number] hours per week for upcoming competitions.
Represented [Company Name] at local, national and international expos and events.
Promoted company products to crowds ranging from [Number] to [Number] in attendance.
Developed and maintained key relationships with local vendors.
Attended all practices, meetings and workouts on time.
Successfully marketed, sold and secured sponsorship contracts with [Company] and [Company].
Represented and endorsed the [Team Name] brand.
Assisted as position team leader for defensive and offensive teams.
Provided [Sport] coaching at [School Name] while developing and mentoring elite athletes.
Directed on-field offense of the [Team Name] team.
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Credited for playing key role in generating $60,000 over 2 year in sponsorship funds.
Reviewed files, records and other documents to obtain information and respond to requests.
Developed game plans and adjusted them according to various game situations.
Built strong rapport with athletes and assistants before, during and after coaching seasons.
Taught a range of sport-specific skills in a clear, safe manner.
Acted as a positive role model for team participants and in the community.
Recruited student-athletes of the highest caliber to elevate team performance.
Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in [Sport name].
Developed guidelines for injury prevention.
Demonstrated a high level of respect for opponents, officials and facilities.
Accepted coaching, constructive criticism and recognition with humility and composure.
Drilled student-athletes in run, jump, turn and switching man-to-man defenses.
Exhibited sound judgment while executing coaching responsibilities and functions.
Enforced discipline both on and off the field.
Supervised practices and contests, prioritizing safety at all times.
Developed positive relationships with parents, schools and the community.
Coordinated team travel and video exchange with other teams.
Complied with [Federation name], conference and college rules and regulations at all times.
Served as the main liaison between customers, management and sales team.
Built long-term customer relationships and advised customers on purchases and promotions.
Asked open-ended questions to assess customer needs.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Explained exercise modifications and contraindicated movements to participants with a history of injury.
Cultivated positive relationships with participants by interacting with them during group fitness classes.
Assessed individual progress and suggested appropriate changes.
Developed safe and effective exercise programs for all members.
Conducted [Number] staff meetings and trainings each month.
Explained class objectives and rules.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Worked directly with [departments, clients, management] to achieve [result].
Implemented innovative programs to increase employee loyalty and reduce turnover.
Attended [Number] trade shows each year to preserve company relations with distributors, customers and media personnel.
Represented the organization to customers, the public, government officials and other external sources.
Coordinated and managed sponsorships and sponsorship activation.
Document Imaging Technician II08/2002
to 09/2011 Fairbanks Memorial Hospital
40+ hours a week.
Sharon Ulrich - Director (907) 458-5457.
I was hired as a File Clerk where I conducted routine release of health information, data entry, filing patient charts, building new charts, locating charts, delivering of charts for continued care, placing loose documents into patient's charts and purging medical records in accordance with company policy, all state and federal laws/HIPPA.
Promoted to an Analyst, I assembled and reviewed charts for compliance, physician completion/deficiencies and coding in accordance with JCAHO, Medical Staff and Health Information Department standards and regulations.
I was an integral leader in the hospitals transition to electronic medical records (EMR).
As a Document Imaging Technician II, I assist in maintaining the integrity of medical records data base by performing concurrent and retrospective Document Imaging workflow processes, including scanning, batch quality control, documentation verification, deficiency management and work queue processing.
My job required me to use a computer with various computer programs, 10 key, phone, pager, copier, email, and fax on a daily basis.
I was a key trainer and shift supervisor for new employees as well as other departments that provide Document Imaging support at Fairbanks Memorial Hospital's offsite locations.
I was a trusted offsite employee and frequently filled in from home after going PRN.