Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

I am an energetic individual with several years of experience in the accounting/hospitality industry. My principle strengths include self-starting, managing, problem solving and the ability to manage multiple tasks. I hold exceptional organization, communication and implementation skills. My responsibilities have included being a generalist for the accounting office, supervision of employees and preparation of financial reporting and analysis. I have the ability to work independently as well as part of a team in a fast paced environment with competing priorities.

  • Microsoft Office
  • Opera PMS System
  • Micros
  • Sun Accounting System
  • ONQ POS Program,
  • $onthenet credit card processing system
  • On Track Heath & Co Labor tracking
  • Strong organizational skills
  • Effective time management
  • Strong organizational skills
  • Complex problem solving

  • Excellent managerial techniques
  • Analytical reasoning
  • PeopleSoft knowledge
  • Financial statement analysis

  • Assisted the staff to be more efficient and productive by eliminating redundant processes.
  • Collected 1.5 million dollars in past due accounts in 3 months.
  • Maintained the Accounts Receivable standard for outstanding balances
  • Recipient of the manager of Year Award 2013
  • Achieved the highest rating in our internal corporate audit.
Accounting Manager/Credit Analyst, 03/2008 to Current
Alamo GroupSkowhegan, ME,

Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines. Post Journal Entries Reconcile Balance Sheet Accounts. Review AR and AP Aging Report. Prepare Sales/Occupancy Tax. Cash Flow Management. Be responsible for the Daily/Monthly Accounting functions of AR, AP, Cashier, and Audit.Post Inventories from all the Food/Beverage Outlets. Review all accruals. Review Labor Reports with all departments in a weekly Labor Meeting.

Prepare Financial Statements making sure they are aligned with the regulations of USALI. Responsible for the maintenance and monthly close. Ensure compliance with established policies and procedures Develop and incorporate local policies to ensure standardized procedures. Review Payroll. Supervise and coach team to maximize efficiency and team morale. Assist Controller on a consistent basis with ad-hoc reports and various projects.

Credit Manager, 04/2006 to 03/2008
Mandarin Oriental Hotel GroupMiami, FL,

Approve or deny Direct Bill Privileges for Events/Groups .Responsible for Guest Ledger Maintenance. Responsible for the day to day operation of the Accounts Receivables functions.

Responsible for the maintenance and proper record keeping with regards to the monthly aging. Ensure that the billing is accurate and sent out within the established standards. Responsible for the collections of all A/R accounts and communicate with the Financial controller of any potential bad debts. Assure collection of cash/deposit prior to events is established.Application of payments to outstanding balances from the daily check deposit.Responsible for the investigation for all chargebacks Process write-off /adjustments .Ensure other departments are adhering to the Credit/AR Policy and Procedures.Ensure front desk staff is trained during their orientation/credit meetings.

Income Auditor, 06/2000 to 04/2006
Ben E Keith CoLlano, TX,
  • Prepare and Process the daily revenue report and distribute Ensure that all the revenues from every outlet have been successfully recorded. Post the daily revenue. Reconcile credit cards and miscellaneous accounts .Audit the daily paperwork submitted from all outlets and make sure the proper paperwork has been submitted.
Credit Clerk, 06/2000 to 04/2006
East West Bancorp, Inc.Pleasanton, CA,

Make collections calls .Prepare write-offs to submit to Credit Manager at month-end. Provide Credit references.Respond to guest disputes. Resolve all guest phone inquiries . Handle credit cards inquiries and charge-backs

Credit Card Analyst, 06/2000 to 04/2006
Hilton Los Angeles AirportCity, STATE,

Report directly and assist Controller. Responsible for balancing and transmitting credit card settlements to bank through "$onthenet". Monitor accounts on aging report that pertain to credit card settlements. Respond to credit card inquiries and charge-backs. Reconcile all wholesaler accounts. Process adjustments to credit cards. Post journal entries. Maintain and update spreadsheets on credit card settlements Resolve any un-paid balance due to guest walk-outs and declined credit cards.

  • Reconcile unpaid balances in accounts receivable 60-150 days old Respond to guest inquiries Assist in month-end closing Assist in setting up direct bills for groups Post advance deposit payments for events Assist in setting up method of payments for events Receive and input credit card authorizations into system Send out collection letters for charge-backs and declined balances.
Bachelor of Science Degree: , Expected in 2006
Cal State Dominguez Hills - Torrance, CA

Business Administration with Emphasis in Finance

General Education Classes: , Expected in 12 2002
El Camino College - Torrance, CA

Fluent in English and Spanish.

10-key, Manage Accounts Receivable, Review Accruals, Balance Sheet Reconciliations, Billing, Cash Flow Management. Proficient in Microsoft Office, Micros, ADP, Time Saver, People soft, Sun/Focus Accounting System, Prepare Taxes

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School Attended

  • Cal State Dominguez Hills
  • El Camino College

Job Titles Held:

  • Accounting Manager/Credit Analyst
  • Credit Manager
  • Income Auditor
  • Credit Clerk
  • Credit Card Analyst


  • Bachelor of Science Degree
  • General Education Classes

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