Accounting Manager And Travel Agent Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • To achieve a position in the field of Accounting/Office Administration. QUALIFICATIONS:
  • Twenty-five plus years Accounting and Office Administration experience with increasing responsibilities in general ledger maintenance, budget development, accounts payable and accounts receivable management, funds management, implementation and enhancement of policies and procedures, and staff supervision.
  • Ten years experience in Non-Profit Accounting and Management
  • Eight years sales experience
  • Proven ability to successfully and effectively prepare and submit grants and requests for federal, state, and private sources of funding.
  • QuickBooks & QuickBooks for Non-Profit
  • TRAMS accounting software
  • MS Office Suite including Access, Excel, Outlook, Publisher, PowerPoint and Word
  • 10-key proficient
  • Typing: 75 wpm
12/2012 to Current Accounting Manager and Travel Agent Hewing Hotel | Denver, CO,
  • Responsible for full bookkeeping and accounting procedures for the agency.
  • Network and server administrator (working in conjunction with contracted IT professional).
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
  • Explained benefits of purchasing travel insurance with clients.
  • Automated office operations to manage client correspondence, record tracking and data communications.
06/2001 to 08/2008 Director of Finance Bizzabo | New York, NY,
  • Responsible for all aspects of Finance Management for a 501(c)3 non-profit agency, including grants administration and fundraising coordination.
  • Reconciling General Ledger and sub-ledger accounts, processing accounts payable, maintaining accounts receivable and balancing bank accounts.
  • Producing monthly financial statements for Board of Directors.
  • Developing annual budget.
  • Developing and implementing Accounting policies and procedures for agency.
  • Instituting a computerized billing and receipt system using QuickBooks.
  • Maintaining checks and balances for payroll and payroll reporting.
  • Preparing and submitting Grant Proposals.
  • Organizing and coordinating all fundraising efforts for organization.
  • Grants and fundraising development through research and trainings.
  • Supervising front desk personnel.
  • Developing and improving existing Personnel Policies and Procedures Manual.
  • Benefits Administrator for staff.
12/1998 to 04/2002 Financial Associate Community Foundation Of Greater Lorain County | City, STATE,
  • Responsible for day-to-day fiscal operations.
  • Processed accounts payable, maintained general ledger, and balanced checking account.
  • Reconciled monthly bank account statements and calculated investment activity.
  • Designed user-friendly financial statements for foundation constituents.
  • Oversaw purchase of office supplies.
  • Payroll and employee benefits administrator.
  • Developed procedures for accounts payable, gift acceptance and general office procedures.
  • Oversaw system upgrades and troubleshooting of system challenges.
  • Oversaw all data entry to fully integrated software system.
Education and Training
Expected in 12/2010 Associate of Arts | Business Administration Lorain County Community College, Elyria, OH, GPA:

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Resume Overview

School Attended
  • Lorain County Community College
Job Titles Held:
  • Accounting Manager and Travel Agent
  • Director of Finance
  • Financial Associate
  • Associate of Arts