Dedicated & highly energetic; I am offering more than 4 years in the hospitality industry, as well as in-depth knowledge of cashiering and auditing and balancing accounts. Started working at the Reception Office, which allowed me to acquire operations experience and deliver exceptional service to promote customer satisfaction. Through time I started working nights as an Auditor which leaded me, almost four years ago to my current position as Property Accountant.
Collaborated extensively with auditors during preliminary and year-end audit processes.
Executed accounts receivable reporting enhancements and reconciliation procedures.
Managed accounting operations, accounting close, account reporting and reconciliations.
Addressed and resolved non-routine, complex and unexpected variances.
Verified details of transactions, including funds received and total account balances.
Conducted month-end balance sheet reviews and reconciled any variances.
Researched and resolved billing and invoice problems.
Completed payroll processing from start to finish for more than 100 employees.
Processed guest payments for room charges, food and beverage charges and phone charges
Greeted and registered guests and issued room keys.
Recommended top dining and entertainment options for guests in the Gold Coast area.
Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
Continuing education in Journalism & Sociology.
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