Accommodating Accounting Clerk who effectively manages strict deadlines, schedules and repetitive tasks with a positive, can-do attitude.
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Kept contracts in transit down to a bare minimum to help dealership with cash flow and operating expenses. Made sure all work was done correctly and ethically based upon the needs of the dealership and the customer, while keeping in mind the customers are the most valuable asset to our organization.
* Process new car paperwork by auditing financial document and contracts when someone purchases a vehicle. * Review credit applications, after market products, title paperwork to assure accuracy. * Send contract overnight to lending institutions so dealership will receive funds. * Process new car retail and lease title work as well as used and wholesale. * Complete paperwork for dealer trades which involves trading cars and cutting checks to other dealers and paying floor plan through ALLY. * Cut checks to payoff trade vehicles and keep track of trade jackets. * Maintain all folders for new, used and wholesale vehicles. * Correct and order duplicate titles, MSO and dealer titles. * File and organize work as well as help others with projects * Hold weekly meetings with Managers to go over any title issues. * Cut all checks for referrals, customer pays, MO Dept of Revenue. * Filled in answering phones for receptionist for vacation or breaks. * Customer service provided via phone if any issues arise.
* Sold New/Pre-Owned Luxury Cars (Top Sales in Audi Department) * Wrote Service for Audi and Porsche handling around 30 orders per day. * Communicated with customers regarding follow up for sales as well as service and repair issues. * Maintained database of customer leads and assigned and helped closed deals for Audi and Porsche as well as crossed sold and help sales obtain a better sales and closing ratio. * Process new car paperwork by auditing financial document and contracts when someone purchases a vehicle. * Review credit applications, after market products, title paperwork to assure accuracy. * Send contract overnight to lending institutions so dealership will receive funds and watched the contracts in transit schedules. * Process new car retail and lease title work. * Complete paperwork for dealer trades .. * Cut checks to payoff trade vehicles. * File and organize work area and kept a pristine office. * Customer service provided via phone if any issues arise. * Did outside promotions by going to different events, parties, grand openings and demonstration events for Audi, Land Rover and Porsche.
* Sold Finance and Insurance Products including but not limited to Etch, Extended Warranties, Safe Guard, Credit Life and Disability, Gap, Window Tint, etc. * Processed all credit applications, ran credit, reviewed application with customers for accuracy and sent applications to lending institutions to get approvals where I could maximize profits for the dealership as well as my commissions. * Communicated with banks and re-hashed any counter offers or deals that might have been declined to recapture the approval and get the customer on the street in the car and to make sure no deals had to be bought back. * Kept contracts in transit down to a bare minimum to help dealership with cash flow and operating expenses. Made sure all work was done correctly and ethically based upon the needs of the dealership and the customer. Keeping in mind the customers are most valuable and wanting to provide outstanding customer service to keep them coming back. * Process new car paperwork by auditing financial document and contracts when someone purchases a vehicle. * Review credit applications, after market products, title paperwork to assure accuracy. * Send contract overnight to lending institutions so dealership will receive funds and watched the contracts in transit schedules. * Worked my way up in each department to better my knowledge of how the overall working of a dealership coincides with each area.
2011-Graduated University of Phoenix Phoenix, AZ Associates in Business/Accounting
2010 - 2013 DeVry University St Louis, MO Business/Accounting
CPR Certified CPR
Licensed Realtor
Licensed Cosmetologist
Auditing, Contracts Clerk, Credit Counseling, Customer Service, Receptionist, Retail Sales, Cash Handling, Finance and Office Manager, General Accounting, File, Multi Line Phone System, Billing, Internet Sales,, Sales, Sales and Leasing, Real Estate, ADP, USC, Reynolds & Reynolds, Microsoft Office, MS Office, Excel, PowerPoint.
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