Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

To assist an organization that requires a multi-talented, hard-working, team player with enterprise and the capacity to effectively complete assigned work and projects efficiently and accurately, offering proven results in work ethics and with over ten years of dedicated experience to most recent employer.

  • Time Management
  • Team collaboration
  • Database Management
  • Organizational skills
  • Problem resolution
  • Microsoft 365, Word, Excel, PowerPoint, Outlook, OneDrive, Adobe Acrobat, 10-Key and 59 WPM
  • Proficient in Port Dispatch, System AS400, Student Information System, CourseWebs System and Moodlerooms
Accounting Clerk, 01/2021 to 07/2021
American StoneMurray, UT,
  • Supported clerical and administrative needs of senior department staff.
  • Kept records current and accurate with skilled reconciliations and variance resolutions.
  • Used Port Dispatch to track accounting information, resulting in significant reduction in financial discrepancies.
  • Collaborated with billing and account management departments to implement corporate collection policies in accordance with cross-functional objectives.
  • Handled past due accounts, including collections and status reports.
  • Contacted vendors to follow up on late invoices.
Director of Student Services, 12/2004 to 09/2018
Lighthouse AcademiesPine Bluff, AR,
  • Maintained program designed to optimize interaction between institution and student for encouraging to start, continue, and complete program in which they are enrolled, if continuing and finishing student's goals.
  • Fulfill Final Exam Requests and exam resets.
  • Grade and record Final Exams in SIS system and calculate final course grades.
  • Create and email grade notifications.
  • Generate reports which consist of Lesson Inactivity, Registration Inactivity, and Student Course Inactivity to maintain, track and notify student via email.
  • Log, approve and process payments for Extension/Re-enrollment Request Forms.
  • Create and maintain Student Evaluations/Surveys of course material.
  • Input new/revised course material into online exam system.
  • Ensure student records are adequately maintained and readily accessible.
  • Substitute for Registrar with daily enrollments and process tuition payments.
  • Substitute for Editorial Operations by generating, packaging and shipping course registrations.
Director of Human Resources/Administrative Assistant to President, 02/2004 to 10/2004
  • Directed and oversee HR related issues.
  • Directed, coordinated and monitored human resource service operations, including affirmative action, benefits, classification and compensation, policy analysis and record maintenance.
  • Responsible for coordination and administration of company policies and procedures associated with Human Resources.
  • Preserved employee and company confidentiality guidelines and State and Federal confidentially laws.
  • Assisted Department Supervisors in developing, maintaining, and implementing employee recruitment, including advertising, job announcement, and screening, selection, and evaluation processes.
  • Employee Communications, Personnel Record Management, Employment Law and Labor Relations.
  • Administrative Assistant to President.
  • Responsible for initiating and coordinating clerical and secretarial functions.
  • Performed typing and light transcription duties.
  • Arranged and implemented conferences and meetings.
  • Signed on behalf of superior, as delegated to corresponding interoffice memos and personal correspondence.
Contracts Coordinator/Data Entry Specialist, 08/1994 to 04/2003
  • Maintained nationwide Contracts negotiated through sales representatives with large customers on monthly basis.
  • Maintained nationwide Time and Material Agreements on monthly basis.
  • Duties included heavy phones, superior customer service, as requested from branch offices, sales representatives, and customers in which much interaction and problem solving occurred on daily basis.
  • Prepared and generated monthly contract billing for specific customers on three-month billing cycle.
  • Generated monthly Exception Reports to allow contract program to adjust billing changes and additions to contracts.
  • Edited and processed monthly Work Tickets submitted by branch offices for contract deferral and amortization on monthly basis.
  • Processed credits/debits pertaining to customer accounts.
  • Set up customer specific maintenance contracts in contract program.
  • Followed assessment by Legal Department, review contracts to verify all data within contract was congruent.
  • Researched and adjusted, if necessary.
Education and Training
Certificate of Completion: Certificate of Completion - Medical Coding I, Medi, Expected in 2011
Tri-Community Adult Education - Covina, CA
Certificate of Completion - M100 Introduction to Moodle: , Expected in 2009
Moodle PTY Ltd - Baltimore, MD
Certificate of Completion - Excel XP Introduction: , Expected in 2005
USA Technology Services City of Industry - , CA
High School Diploma: , Expected in 1989
Sierra Vista High School - Baldwin Park, CA

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School Attended

  • Tri-Community Adult Education
  • Moodle PTY Ltd
  • USA Technology Services City of Industry
  • Sierra Vista High School

Job Titles Held:

  • Accounting Clerk
  • Director of Student Services
  • Director of Human Resources/Administrative Assistant to President
  • Contracts Coordinator/Data Entry Specialist


  • Certificate of Completion
  • Certificate of Completion - M100 Introduction to Moodle
  • Certificate of Completion - Excel XP Introduction
  • High School Diploma

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