Accounting Associate /Administrative Assistant Resume Example Apache Family Campground & Pier

ACCOUNTING ASSOCIATE /ADMINISTRATIVE ASSISTANT

Professional Summary

Enthusiastic and experienced Office Administrator eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of general office practices and possessing medical office receptionist experience, with desire to take on new challenging role. Motivated to learn, grow and excel in medical industry. Thrives in fast-paced conditions and team environment.

Work History

Accounting Associate /Administrative Assistant, 05/2010 - 02/2020Apache Family Campground & Pier, Myrtle Beach, SC

Interacted with vendors, contractors and professional services personnel to create and receive orders, verify invoices and communicate instructions
Used QuickBooks to produce invoices, post payments, enter invoices and pay bills / print checks
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Worked with confidential financial and proprietary information daily, controlled access to confidential files
Performed research to collect and record data into QuickBooks for 700+ residents
Provided administrative support to management as well as all departments / locations
Audited and reconciled daily income reports and bank deposits
Compiled monthly packets containing income reports, registers, and bank statements for accounting firm
Executed record filing system to improve document organization and management
Developed and updated spreadsheets to track, analyze and report on various incomes and resident data
Entered figures using 10-key calculator to compute data quickly
Investigated daily variances uncovered with Campground Master, Intuit POS and credit card settlements and corrected errors to resolve discrepancies
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Contacted customers to immediately find resolutions for escalated issues, including credit / bank card matters
Posted and reconciled payments between Campground Master and QuickBooks
Worked with food, beverage, and sundries vendors to resolve short deliveries, credits, back-orders, and statement requests
Provided phone and guest check-in support to reservations department
Interacted with resort guests and residents in friendly and helpful manner
Managed all company mail and distributed / handled accordingly
Arranged rapid office equipment repair and maintenance with vendors
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Routed incoming calls and faxes and drafted detailed messages to expedite response

Customer Service Representative, 07/2009 - 04/2010La-Z-Boy Inc. / England Furniture, New Tazewell, TN

Promptly entered orders received via phone, fax, and email
Recommended furniture styles, groups, and fabrics to customers based on their needs / market
Assisted customers with delivery appointments, shipping and special order requests
Promptly answered 50+ telephone calls daily to avoid on-hold wait times
Collaborated with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
Fielded customer questions regarding available merchandise, sales, current prices, warranties, and upcoming company changes and events
Tracked customer interaction details and requests, documented problems and recorded solutions offered
Communicated with production management regarding back order availability, future inventory and special orders
Educated customers on fabric care
Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty

Medical Office Receptionist, 07/2006 - 07/2009Saint Mary's Hospital, LaFollette, TN

Warmly greeted all patients upon their arrival
Coordinated patient check-in, check-out
Obtained payments from patients and scanned identification and insurance cards
Completed skilled administrative work to support all office staff and operational requirements
Completed and filed financial documentation for accounting purposes
Maintained current and accurate medical records for over 300 patients
Organized paperwork such as charts and reports for office and patient needs
Managed master calendar and scheduled appointments for provider based on optimal patient loads and clinician availability
Carried out front office duties utilizing data entry skills in framework of medical database
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Responded to correspondence from insurance companies to verify patient's coverage
Carefully transcribed phone messages and relayed to appropriate personnel in expedited manner
Adeptly managed multi-line phone system keeping hold time to minimum
Kept waiting room neat and organized at all times by stacking magazines, removing trash and cleaning, disinfecting
Completed medical records requests efficiently ensuring all authorizations were provided
Pulled medical charts every afternoon in preparation for following day appointments
Completed clerical duties and tasks for clinic administration
Checked patient data including insurance, demographic and health history to keep information current
Forwarded procedure and service details to coding staff to best categorize for insurance purposes

Preschool Teacher, 02/2004 - 06/2006Spring Garden Preschool, Bristol, VA

Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff
Developed positive rapport with students of various and diverse backgrounds
Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
Developed communicative relationships with students and parents to support learning
Used learning stations to incorporate colors, shapes and textures to help students develop communication skills, and build relationships
Fostered student curiosity and interest in learning through hands-on activities and field trips
Provided warm, supportive environment for developing academic, social and emotional growth
Maintained positive and professional classroom environment throughout school year
Escalated consistent problematic behavior problems to school officials and senior staff

Education

Mastering QuickBooks, QuickBooks, 2013

Real World Training - Charleston, SC

Received 14 CPE credits

High School Diploma

Greenback School - Greenback, TN

Additional Information

My husband and I recently moved back to Tennessee after a few years away and are now happily and permanently settled in Vonore. As you consider my work history, please bear in mind that for some time my husband's profession as a Methodist minister required rather frequent moves for us. As someone who prefers stability, this was difficult for me. I hope you will look to my last position of nearly ten years as an indication of my loyalty and dependability. I do hope to hear from you soon. Thank you.

Sincerely,

Rhonda Ketron

Skills

Patient Record Maintenance
Customer Service
Excellent written and verbal communication
Data Entry
Accounts Payable / Receivable

Attention To Detail
Multi-line Phone
Office Equipment
Scheduling

Resume Overview

Companies Worked For:

Apache Family Campground & Pier
La-Z-Boy Inc. / England Furniture
Saint Mary's Hospital
Spring Garden Preschool

School Attended

Real World Training
Greenback School

Job Titles Held:

Accounting Associate /Administrative Assistant
CustomerService Representative
Medical Office Receptionist
Preschool Teacher

Degrees

Mastering QuickBooks , QuickBooks 2013
High School Diploma

Accounting Associate /Administrative Assistant Resume Example

Resume Score: 80%

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