Accounting Assistant/Secretary Resume Example Masci General Contractor

Tatyana

Masci

Professional Summary

Ambitious and enthusiastic worker demonstrating a strong background in increasing customer satisfaction. Eager to fulfill role of increased responsibility to add value to a dynamic team. Hardworking, with an engaging and pleasant personality with safe and accident-free driving record. Personable with 5 years' experience connecting with individuals and families.Familiar with costumer serivice and always looking for ways to improve. Well-organized and resourceful with detail-oriented and conscientious approach. History of increasing customer satisfaction and driving improvements to service quality. Passionate about people and making them smile.

Skills

Basic accounting principles
Stocking and replenishing
Beverage preparation
Hospitality service expertise
Tableside service
Dining area cleanliness
Order accuracy
Food running
Communication skills
Cash Handling
Problem Resolution

Organization
OSHA trained
OSHA requirements knowledge
Team Building
Customer Service
Adaptability
Problem-solving
Decision Making
Self Motivation
Time Management

Education

Montachusett Regional Vocational Technical SchoolFitchburg, MA05/2015High School Diploma

Daytona State CollegeDaytona Beach, FL05/2018Associate of Arts: Business Administration And Management

University of Central FloridaOrlando, FLBachelor of Science: Biochemistry

Work History

Masci General Contractor- Accounting Assistant/Secretary
PORT ORANGE, United States05/2018 - Current

Investigated daily variances and reports and corrected errors to resolve discrepancies.
Balanced reports to submit for approval and verification.
Reviewed general ledger entries and assessed accuracy.
Evaluated employee expense reports and verified accuracy.
Communicated with suppliers to reconcile invoice payments.
Reported financial data and updated financial records in ledgers and journals.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
Organized budget documentation and tracked expenses to maintain tight business controls.
Reconciled all company accounts, including credit cards, employee expenses and commissions.
Answered and directed calls using multi-line switchboard.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Managed inventory, placed orders and handled payment for office supplies.

Estate On The Halifax - Barback/Floor Runner
PORT ORANGE, FL10/2017 - 05/2018

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Cleared empty glasses, used plates and trash.
Delivered food to customers at bar and tables.
Learned how to make wide variety of mixed drinks.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Handled cash on daily basis, which built trustworthiness and loyalty with owners.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Provided attentive service and proactively assessed guest needs.
Offered product samples, answered questions and helped customers find items.
Assisted customers with carry-out service.
Greeted customers and answered any questions.
Restock

Barbs Riverside Cafe - Hostess and Server
Fitchburg , MA01/2014 - 04/2015

Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Monitored seating area and checked restrooms to keep spotless.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Assisted managers with quickly resolving service- and food-related issues.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Informed servers of newly seated parties for speedy service.

Resume Overview

Companies Worked For:

Masci General Contractor
Estate On The Halifax
Barbs Riverside Cafe

School Attended

Montachusett Regional Vocational Technical School
Daytona State College
University of Central Florida

Job Titles Held:

Accounting Assistant/Secretary
Barback/Floor Runner
Hostess and Server

Degrees

High School Diploma
Associate of Arts : Business Administration And Management
Bachelor of Science : Biochemistry

Accounting Assistant/Secretary Resume Example

Resume Score: 80%

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