Accounting Assistant/Inventory Administrator Resume Example
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ACCOUNTING ASSISTANT/INVENTORY ADMINISTRATOR
Summary
I have 5+years experience as an Inventory Administrator & in the Accounts Payable Department. Also, I have years of expertise in delivering support services and resolving customer complaints. Trained in sales, driven to exceed goals and to build great relationships with customers. I use this to create a positive experience through high-quality customer care. Having expert customer service skills, I am a person who identifies customer needs and delivers solutions to problems. I use my sales experience and integrate it into my customer service needs when appropriate. I am proficient in Microsoft Excel, Word, Excel and SAP for accounting needs.
Highlights
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Accomplishments
Reduced invoice over payments by 24%. Reduced the open invoice cycle time from 7-8 days to 3-4 days by developing new dispute reporting procedures.
Experience
Accounting Assistant/Inventory Administrator07/2013 to CurrentOffice DepotClinton , MI
- Proficient in Microsoft Office, Word, Excel & SAP programs
- Post vendor invoices, convert voucher to checks, process warranty claims, inventory adjustments, processing RMA's (return to vendors), managing customer terms.
- Following up on past due accounts and collections and customer credit inquiries
- Researched and resolved billing and invoice problems.
- Reconcile bank statements & expense reports.
- Balanced batch summary reports for verification and approval.
- Coordinated approval processes of all accounts payable invoices. Opened and assigned new client accounts. Revamped accounting quality system to prepare for important audits.
- Suggested process improvements to secure prompt and regular receipts for the organization.
- Calculated figures such as discounts, percentage allocations and credits.
Inventory Control/Support Store Manager08/2010 to 06/2013Petsmart IncCity , STATE
- Created training manuals targeted at resolving even the most difficult customer issues.
- Developed, implemented and monitored programs to maximize customer satisfaction. Ensuring customers were spoken to, made to feel welcome and helped with whatever products they came in to purchase or simply take a look at within 1-2 minutes of entering store.
- I had to calculate using sales records from past years to try and keep our stock full but not have too much excess.
- Adjusting inventory if the counts weren't at 0. This was performed by simply scanning the "outs" (empty spaces) on the shelves in every department each and every morning. This was done to keep our inventory full to fulfill customer needs.
- Adjusted inventory so that "Unforgivables" (top selling items) would auto replenish when the inventory got low. Therefore, ensuring we would not run out of these popular items. Successfully managed the activities of 7-11 team members in multiple locations or departments of the store.
- Another task that I was assigned was the RTV's (Return to Vendor). Followed protocol with claim's from RTV's and disposing of different products that were expired, damaged or being returned to the vendor.
Sales Supervisor07/1998 to 05/2010Timelife Libraries, IncCity , STATE
- Company has been out of business since 2010 (No phone # available).
- Recognized as top sales generator in my first year with company.
- Participated in various incentive programs and contests designed to support achievement of production goals
- Retained and ensured proper handling of client accounts. Also retained my specific top 5 sales representatives on my team ensuring our team lead our branch in sales for over 6 consecutive months.
- Took daily inboundcalls and key-entered orders.
- Consistently met and exceeded department expectations for productivity levels.
- Prepared monthly commissions, hours and sales reports for 10+ sales representatives.
- Received company Employee Performance Award after maintaining record sales achievement for my first and only year as a Sales Representative.
- Promoted after 1 year as Sales Representative to Sales Supervisor.
Education
Business ManagementMay 1990Community CollegeCity, State, USABusiness Management
Certificate in Business ManagementMay 1986The Sawyer SchoolCity, State
June 1985North Hills High SchoolCity, State
The Dale Carnegie School of BusinessCity, State
Interests
Mandatory Courses studied: Motivational Speaking, Public Speaking
September 2002 - 6-8 week program.
Skills
Proficient in Microsoft Office, Word, Excel & SAP for Accounts Payable. Business Management, clerical, credit, database, fast, focus, advanced inventory skills, advanced billing & invoicing skills, Team Leader, managing office, payroll, safety, sales skills, scanning, switchboard, phone.
Additional Information
- Mandatory Courses studied: Motivational Speaking, Public Speaking September 2002 - 6-8 week program at Dale Carnegie School in Pittsburgh, PA.
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Resume Overview
School Attended
- Community College
- The Sawyer School
- North Hills High School
- The Dale Carnegie School of Business
Job Titles Held:
- Accounting Assistant/Inventory Administrator
- Inventory Control/Support Store Manager
- Sales Supervisor
Degrees
- Business Management May 1990
Certificate in Business Management May 1986
June 1985
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