Accounting Assistant Inventory Administrator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I have 5+years experience as an Inventory Administrator & in the Accounts Payable Department. Also, I have years of expertise in delivering support services and resolving customer complaints. Trained in sales, driven to exceed goals and to build great relationships with customers. I use this to create a positive experience through high-quality customer care. Having expert customer service skills, I am a person who identifies customer needs and delivers solutions to problems. I use my sales experience and integrate it into my customer service needs when appropriate. I am proficient in Microsoft Excel, Word, Excel and SAP for accounting needs.
Highlights
Cheerful and energetic
MS Office & SAP proficient
Detailed Oriented
Effective team player
Resolution-oriented
Staff training and development
Dependable & reliable
Accomplishments
Reduced invoice over payments by 24%. Reduced the open invoice cycle time from 7-8 days to 3-4 days by developing new dispute reporting procedures.
Proficient in Microsoft Office, Word, Excel & SAP programs
Post vendor invoices, convert voucher to checks, process warranty claims, inventory adjustments, processing RMA's (return to vendors), managing customer terms.
Following up on past due accounts and collections and customer credit inquiries
Researched and resolved billing and invoice problems.
Reconcile bank statements & expense reports.
Balanced batch summary reports for verification and approval.
Coordinated approval processes of all accounts payable invoices. Opened and assigned new client accounts. Revamped accounting quality system to prepare for important audits.
Suggested process improvements to secure prompt and regular receipts for the organization.
Calculated figures such as discounts, percentage allocations and credits.
Inventory Control/Support Store Manager, 07/2010 - 05/2013 Petsmart Inc – City, STATE,
Created training manuals targeted at resolving even the most difficult customer issues.
Developed, implemented and monitored programs to maximize customer satisfaction. Ensuring customers were spoken to, made to feel welcome and helped with whatever products they came in to purchase or simply take a look at within 1-2 minutes of entering store.
I had to calculate using sales records from past years to try and keep our stock full but not have too much excess.
Adjusting inventory if the counts weren't at 0. This was performed by simply scanning the "outs" (empty spaces) on the shelves in every department each and every morning. This was done to keep our inventory full to fulfill customer needs.
Adjusted inventory so that "Unforgivables" (top selling items) would auto replenish when the inventory got low. Therefore, ensuring we would not run out of these popular items. Successfully managed the activities of 7-11 team members in multiple locations or departments of the store.
Another task that I was assigned was the RTV's (Return to Vendor). Followed protocol with claim's from RTV's and disposing of different products that were expired, damaged or being returned to the vendor.
Company has been out of business since 2010 (No phone # available).
Recognized as top sales generator in my first year with company.
Participated in various incentive programs and contests designed to support achievement of production goals
Retained and ensured proper handling of client accounts. Also retained my specific top 5 sales representatives on my team ensuring our team lead our branch in sales for over 6 consecutive months.
Took daily inbound calls and key-entered orders.
Consistently met and exceeded department expectations for productivity levels.
Prepared monthly commissions, hours and sales reports for 10+ sales representatives.
Received company Employee Performance Award after maintaining record sales achievement for my first and only year as a Sales Representative.
Promoted after 1 year as Sales Representative to Sales Supervisor.
Education
: Business Management, Expected in May 1990 - Community College - Pittsburgh, PA GPA: Business Management
Certificate in Business Management: , Expected in May 1986 - The Sawyer School - Liberty Pittsburgh, PA GPA:
: , Expected in June 1985 - North Hills High School - Rochester Pittsburgh, PA GPA:
: , Expected in - The Dale Carnegie School of Business - Pittsburgh, PA GPA:
Interests
Mandatory Courses studied: Motivational Speaking, Public Speaking
September 2002 - 6-8 week program.
Skills
Proficient in Microsoft Office, Word, Excel & SAP for Accounts Payable. Business Management, clerical, credit, database, fast, focus, advanced inventory skills, advanced billing & invoicing skills, Team Leader, managing office, payroll, safety, sales skills, scanning, switchboard, phone.
Additional Information
Mandatory Courses studied: Motivational Speaking, Public Speaking
September 2002 - 6-8 week program at Dale Carnegie School in Pittsburgh, PA.
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