Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

  • Customer service
  • Relationship development
  • Business operations
  • Team building and management
  • Communications
  • Organization
  • Problem resolution
  • Project organization
  • Month-end reports
  • File and database management
Work History
Accounting Assistant Internship, 01/2020 - 07/2020
C&S Family Of Companies Bethlehem, PA,
  • Tracked business revenue and costs with excel, diligently reconciling accounts to maintain high accuracy.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Maintained accurate and complete documentation for all financial department procedures.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Completed financial reports to inform managers and stakeholders.
Business and Marketing Internship, 08/2019 - 05/2020
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Created unique and engaging content for range of social media platforms including Twitter, FaceBook and Instagram.
  • Performed market analysis and researched latest trends.
  • Helped with planning and hosting of marketing and business events.
  • Designed and presented social media campaign ideas.
  • Collaborated with team members to help expand marketing channels.
  • Developed ads centered on target demographics and monitored results to improve marketing research and team campaign development.
  • Reviewed schedules, checking availability for DECA Officers to meet business objectives.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Developed marketing strategies and resolved problems to drive sales.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Purchased food and cultivated strong vendor relationships.
Customer Service, 03/2020 - 03/2020
Tucson Invitational Games City, STATE,
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Kept all areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in promotion and food products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Discussed Product and services with customers, outlined restrictions and educated on policies.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Stocked merchandise each hour, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Educated customers on promotions to enhance sales.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
High School Diploma: , Expected in 05/2020
Sunnyside High School - Tucson, AZ
Bachelor: Sports Marketing Management, Expected in 05/2024
Tabor College - Hillsboro, KS,
Bachelor: Accounting And Finance, Expected in 05/2024
Tabor College - Hillsboro, KS

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Resume Overview

School Attended

  • Sunnyside High School
  • Tabor College
  • Tabor College

Job Titles Held:

  • Accounting Assistant Internship
  • Business and Marketing Internship
  • Customer Service


  • High School Diploma
  • Bachelor
  • Bachelor

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