In Progress Of A.A.S: Radiologic Technology College Of Lake County - Grayslake, IL GPA:
Professional Summary
Enthusiastic Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
I have 14 plus years of experience in Data, finance and consumer supporting roles. Dedicated to accuracy, efficiency and streamlined operation.
Skilled at Leading associates with training in a variety of specified company software.Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 20-year background maintaining customer satisfaction and contributing to company success.
Conscientious finance and FSA accounts with 16 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Skills
File and Database Management
Data Processing
Commission Calculation
Audit Coordination
Financial Statements Expertise
Closing Processes
General Ledger Accounting Expertise
Invoicing and collections
Finance
Budgeting
Staff Management
Account Reconciliation
Payroll Processing
Bookkeeping
Expense reports
Cost accounting
Good telephone etiquette
Excellent work ethic
Detail-oriented
Microsoft Office
Responsible
Computer proficiency
MS Office
Flexible & Adaptable
Basic math
Cultural awareness
Integrated care understanding
Can communicate in ASL (American Sign Language)
Work History
03/2019 to 05/2021
Accounting AssistantCommunity Action Program For Central Arkansas – Bald Knob, AR,
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Organized budget documentation and tracked expenses to maintain tight business controls.
Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
Input financial data and produced reports using Microsoft Excel.
Maintained accurate and complete documentation for all financial department procedures.
Evaluated employee expense reports and verified accuracy.
Balanced reports to submit for approval and verification.
Assessed data and information to verify entry, calculation and billing code accuracy.
Achieved balancing results by promptly reviewing company purchase documents and receipts.
Investigated daily variances uncovered with Amounts taken in and amounts gone out reports and corrected errors to resolve discrepancies.
Completed financial reports to inform managers and stakeholders.
Reported financial data and updated financial records in ledgers and journals.
Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Entered figures using 10-key calculator to compute data quickly.
Reviewed general ledger entries and assessed accuracy.
Picked up drawer overages every other hour for deposits into vault and balancing of tills
Audited drawers for accuracy of cashiers
Sent of hourly reports and logged petty cash
Handled change orders and deposits
Balanced the lottery machines
11/2018 to 01/2019
Seasonal Associate WorkerTime Warner Cable – Reno, NV,
Inspected final products to assess compliance with quality standards and established tolerances.
Resolved customer issues quickly to maintain productivity goals.
Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
Assembled end caps and displays of products according to changing daily work orders and specific customer needs.
Took on additional shifts during peak work periods to keep projects on schedule.
Helped organised lines during Black Friday sales to keep customer flow smooth
Achieved credit card goals set
07/2018 to 11/2018
Store AssociateAlbertsons Companies – Norwalk, CA,
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Approached browsing customers to initiate conversations to determine buying preferences.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders and gift card activations.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Answered questions about store policies and concerns to support positive customer experiences.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Greeted customers, helped locate merchandise and suggested suitable options.
01/2017 to 06/2017
Seasonal ClerkCommissioner Of Revenue Office & Treasures Office – City, STATE,
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Received and routed business correspondence to correct departments and staff members.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Supported financial operations by managing tax drawers and researching variances.
Assisted customers by answering questions and fulfilling requests.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Assisted in filling out in state and out of state tax forms
Organised tax documents a they came in and reviewed if appropriate documents were sent in
Affiliations
Tidewater American Sign Language Club
Certifications
CPR CERTIFICATION
EMT Basic Training and was licensed
Additional Information
Will be attending CLC to finish my Associates of Applied Science for Medical Imaging
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