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accounting assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with a solid foundation of trustworthy and dependable performance. Friendly and efficient customer service associate devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding retail standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Skills
  • Account evaluation
  • GL reconciliation
  • Month-end documentation
  • Collections and invoice processing
  • Accounts receivable
  • Sales commission knowledge
  • AR and AP expertise
  • Accounts payable
Experience
Accounting Assistant, 12/2017 to Current
Holt Of CaliforniaYuba City, CA,
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Reconciled and reviewed operations databases and accounting system records to calculate and determine accurate monthly revenues.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Prepared and reviewed monthly financial statements.
  • Coordinated timely payments from vendors, clients and account holders.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Generated quarterly reports for financial reviews.
Manager, 11/2016 to 07/2022
Mfa OilMurfreesboro, TN,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Developed lucrative marketing plans to maximize profits.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Created training modules and documentation to train staff.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Monitored staff performance and addressed issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Maintained adequate staffing to meet objectives within budget.
Customer Service Representative, 11/2016 to 12/2017
Department Of AgricultureSaint Louis, MO,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers to resolve service and billing issues.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Intern, 07/2016 to 09/2016
Zebra Technologies Corp.Providence, RI,
  • Responded quickly to questions and inquiries via phone and email.
  • Created and organized documentation to support team.
  • Reported concerns to supervisor for resolution.
  • Conducted research and presented findings to leadership.
  • Developed understanding of policies, procedures and processes.
  • Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
  • Resolved issues to meet customer requirements.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Supported day-to-day operations, assisting teammates with various tasks.
  • Worked well in team environment as well as independently.
Education and Training
Bachelor of Science: Business Administration, Expected in 05/2020 to York College of The City University of New York - Jamaica, NY
GPA:
High School Diploma: , Expected in 06/2016 to Manhattan Bridges High School - New York, NY
GPA:
Languages
English:
Full Professional
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • York College of The City University of New York
  • Manhattan Bridges High School

Job Titles Held:

  • Accounting Assistant
  • Manager
  • Customer Service Representative
  • Intern

Degrees

  • Bachelor of Science
  • High School Diploma

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