Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Flexible Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 7 years of experience. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.

  • Invoicing and collections
  • Expense tracking
  • Entry verification
  • Month-End Reports
  • Billing and Invoicing
  • Scheduling
  • Multi-line phone systems
  • Appointment Setting
  • Appointment Scheduling
Work History
03/2017 to 06/2019
Accounting Assistant Fusion Technology Chantilly, VA,
  • Updated and maintained accounting journals, ledgers, and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable)
  • Processed expense reports, accurately documenting and allocating expense items in Accounting Software
  • Purchased office supplies and equipment with a company credit card under company rules and regulation
  • Submitted travel reimbursement requests and completed missing receipt affidavits
  • Prepared reports and financial statements on a monthly and quarterly basis
  • Reviewed and coded accounts payable invoices
  • Received, tracked, and accurately processed vendor invoice payments weekly
  • Reconciled and batched payments daily
  • Prepared financial reports using Excel, databases, or presentation software to provide managerial support
  • Entered and posted amount in the accounting software
  • Mailed monthly and quarterly invoices to customers according to payment terms and Collected/sorted mail as needed
  • Pulled invoices and other details of customers from the server
  • Posted invoices to clients with supporting documents for services provided
  • Scheduled meetings and conference calls

Greeted and Welcomed guest, ensuring all visitors are welcomed, assisted, and checked out appropriately

04/2016 to 12/2016
Medical Office Administrative Assistant Shangri-La Corvallis, OR,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
  • Organized paperwork such as charts and reports for office and patient needs
  • Managed master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability
  • Enhanced office efficiency by handling multiple callers per day.
  • Completed skilled administrative work to support all office staff and operational requirements
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Completed and filed financial documentation for accounting purposes
  • Conducted insurance verification and preauthorizations and managed patient charts
  • Supported providers in outpatient medical office through coordinating all administrative operations
  • Developed and managed accurate and confidential patient records
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Called patients to confirm scheduled appointments day in advance
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Managed financial documentations such as expense reports and invoices
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Prepared and maintained accurate digital health records for patients
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
11/2006 to 09/2012
Medical Supply Clerk Berkshire Healthcare Adams, MA,
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Created and enforced detailed organization processes to increase quality service standards
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
  • Managed scheduling and delegated task to members of warehouse team
  • Tracked production and quality control systems to proactively identify deficiencies
  • Analyzed, identified, and resolved causes of property discrepancies relating to the transfers of government property
  • Initiated calls and correspondence with customers to inquire about outstanding A/R balances
  • Purchased office supplies and equipment with a company credit card under company rules and regulation
  • Identified and negotiated payments terms and methods
  • Maintained up-to-date billing system
  • Defined payment options and secured information for administrative processing
  • Conducted accounting research and analysis to resolve billing disputes and payment discrepancies
  • Send emails including invoices and statements to past-due customers
  • Carried out collection, billing, and reported activities according to specific deadlines
  • Processed orders and maintain inventory in the warehouse management system (WMS)
Expected in 06/2014
Diploma: Medical Administrative Assistant
Ultimate Medical Academy - Clearwater - Clearwater, FL
Expected in 07/2016
Bachelor of Science: Business Administration
ECPI University - Newport News, VA,

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School Attended

  • Ultimate Medical Academy - Clearwater
  • ECPI University

Job Titles Held:

  • Accounting Assistant
  • Medical Office Administrative Assistant
  • Medical Supply Clerk


  • Diploma
  • Bachelor of Science

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