Flexible Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 7 years of experience. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Skills
Invoicing and collections
Expense tracking
Entry verification
Month-End Reports
Billing and Invoicing
Scheduling
Multi-line phone systems
Appointment Setting
Appointment Scheduling
Work History
03/2017 to 06/2019
Accounting AssistantFusion Technology – Chantilly, VA,
Updated and maintained accounting journals, ledgers, and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable)
Processed expense reports, accurately documenting and allocating expense items in Accounting Software
Purchased office supplies and equipment with a company credit card under company rules and regulation
Submitted travel reimbursement requests and completed missing receipt affidavits
Prepared reports and financial statements on a monthly and quarterly basis
Reviewed and coded accounts payable invoices
Received, tracked, and accurately processed vendor invoice payments weekly
Reconciled and batched payments daily
Prepared financial reports using Excel, databases, or presentation software to provide managerial support
Entered and posted amount in the accounting software
Mailed monthly and quarterly invoices to customers according to payment terms and Collected/sorted mail as needed
Pulled invoices and other details of customers from the server
Posted invoices to clients with supporting documents for services provided
Scheduled meetings and conference calls
Greeted and Welcomed guest, ensuring all visitors are welcomed, assisted, and checked out appropriately
04/2016 to 12/2016
Medical Office Administrative AssistantShangri-La – Corvallis, OR,
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
Organized paperwork such as charts and reports for office and patient needs
Managed master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability
Enhanced office efficiency by handling multiple callers per day.
Completed skilled administrative work to support all office staff and operational requirements
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Completed and filed financial documentation for accounting purposes
Conducted insurance verification and preauthorizations and managed patient charts
Supported providers in outpatient medical office through coordinating all administrative operations
Developed and managed accurate and confidential patient records
Received, recorded and addressed incoming and outgoing communication via telephone and email
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Called patients to confirm scheduled appointments day in advance
Coordinated front office duties, including customer service, patient scheduling and billing
Managed financial documentations such as expense reports and invoices
Carried out front office duties utilizing data entry skills in framework of medical database
Prepared and maintained accurate digital health records for patients
Located, checked in and pulled medical records for patient appointments and incomplete charts
11/2006 to 09/2012
Medical Supply ClerkBerkshire Healthcare – Adams, MA,
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
Created and enforced detailed organization processes to increase quality service standards
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
Managed scheduling and delegated task to members of warehouse team
Tracked production and quality control systems to proactively identify deficiencies
Analyzed, identified, and resolved causes of property discrepancies relating to the transfers of government property
Initiated calls and correspondence with customers to inquire about outstanding A/R balances
Purchased office supplies and equipment with a company credit card under company rules and regulation
Identified and negotiated payments terms and methods
Maintained up-to-date billing system
Defined payment options and secured information for administrative processing
Conducted accounting research and analysis to resolve billing disputes and payment discrepancies
Send emails including invoices and statements to past-due customers
Carried out collection, billing, and reported activities according to specific deadlines
Processed orders and maintain inventory in the warehouse management system (WMS)
Education
Expected in 06/2014
Diploma: Medical Administrative Assistant Ultimate Medical Academy - Clearwater - Clearwater, FL GPA:
Expected in 07/2016
Bachelor of Science: Business Administration ECPI University - Newport News, VA, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
