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Accounting Assistant Resume Example

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ACCOUNTING ASSISTANT
Summary

Effective Customer Service with 2 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.

Adding, Detailed accounting professional with 1 year of experience maintaining financial records and reviewing financial activity. Highly skilled at creating spreadsheets, preparing targeted reports. Quick and accurate to meet strict deadlines while managing multiple tasks.

Skills
  • Materials transport
  • Documentation and reporting
  • Safety and compliance
  • Technical writing
  • Package preparation
  • Data evaluation
  • Shipping coordination
  • Quality assurance
  • Tow Truck Driver Certificate
  • Customer-service focused
  • Customer service-oriented
  • Flexible schedule
  • Determined
  • Math skills
  • Adaptable
  • Safety Orientation training
  • Shipment consolidations planning
  • Inventory management
  • Current CDL license
  • Fluent in Spanish/English
  • Multi-tasker
  • Inventory control procedures
  • Packing and scanning orders
Experience
01/2019 to Current
Accounting Assistant26 FLavors － Newark, NJ
  • Calculated and verified all figures, calculations and documents.
  • Coordinated timely payments from vendors, clients and accountholders.
  • Detailed financial data for management and stakeholders.
  • Updated accounting records with client checks and cash receipts.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Monitored open accounts and pursued payments to control account balances.
  • Updated and reconciled accounts payable with purchase orders for accuracy.
  • Tracked employee time and attendance for payroll.
  • Balanced reports and batch summaries to submit for approval.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Answered office phone calls and emails to direct customers and answer questions.
  • Processed more than 50 monthly invoices and promptly submitted and documented all payments to keep records current.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.
01/2019 to Current
Shipping and Receiving Clerk26 FLavors － Newark, NJ
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
07/2017 to 12/2018
Customer Service Representative26 FLavors － Newark, NJ
  • Met or exceeded revenue objectives by promoting Service to customers during service, account, and sales follow-up calls.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Documented conversations with customers to track requests, problems, and solutions.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Consulted with customers to determine the best methods to resolve service and billing issues.
10/2014 to 07/2017
Quality ControllerWicked Fashion Inc. － Monroe Township, NJ
  • Produced documentation for projects, including quality reports for completed projects.
  • Tracked findings, completed documentation, and generated reports.
  • Performed detailed inspections and standardized tests on products.
  • Devised and enacted improvements to the quality assurance programs.
  • Evaluated component materials against paperwork.
  • Maintained quality management structure by conducting continuous reviews.
  • Managed quality operations to comply with contracts, company policies, and safety protocols.
  • Partnered with managers to create and facilitate employee training on quality systems.
  • Coordinated regulatory inspections.
  • Checked production performance for compliance with process standards.
  • Tested products throughout the production process to determine performance, characteristics, and dimensions.
  • Inspected non-conforming parts and conducted root cause analysis.
  • Evaluated data and created reports to indicate deviations from standards.
Education and Training
12/2019
Associate of Science: Accounting And Business ManagementEssex County College － Newark, NJ
Languages

- Spanish

- English

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Resume Overview

Companies Worked For:

  • 26 FLavors
  • Wicked Fashion Inc.

School Attended

  • Essex County College

Job Titles Held:

  • Accounting Assistant
  • Shipping and Receiving Clerk
  • Customer Service Representative
  • Quality Controller

Degrees

  • Associate of Science : Accounting And Business Management

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