Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
To obtain a permanent position in a progressive company with opportunities for growth and professional development.
Core Qualifications
  • Professional Skills: Microsoft Windows (Word & Excel), Alpha and Numeric Filing, Customer Service, Typing (60wpm) Management skills, Reception, Data Entry, WordPerfect 5.1, Bilingual (English/Spanish-reading, writing and Translation) Employment Skills:
  • Ability to communicate effectively with customers, management, and staff of all levels.
  • Excellent organization and record keeping skills.
  • Excellent oral and written communication skills.
  • Sharp, reliable, and a quick learner and proven ability to adapt quickly to any challenge.
  • Ability to work well under pressure with limited supervision.
  • Detailed Oriented and Multitasker.
06/2013 to Current
Accountant Clerk Stack Metallurgical Services Inc. South Salt Lake, UT,
  • Receiving Checks and Credit cards daily.
  • Confirm that checks reflect proper information.
  • Preparing A/R checks for daily Deposit.
  • Balancing Accounts for South Dade Landfill.
  • Preparing billing invoices twice a month for distribution and filing.
  • Registering and Maintaining Accountant Clerks Work Performance on a spreadsheet every month.
  • Calculating and voiding account charges when needed.
04/2011 to 07/2011
Customer Service Cornerstone Building Brands Shelbyville, TN,
  • Temp Assignment)
  • Taking inbound calls daily.
  • Data entry retail sale orders over the phone.
  • Tracking customer's merchandise thru UPS.
  • Crediting customer correctly for returns.
  • Creating new accounts.
05/2010 to 03/2011
Customer Service Cornerstone Building Brands Atwater, CA,
  • Taking inbound calls for T-Mobile.
  • Assisting customer with their account information.
  • Provided accurate credit to customer's account when needed.
  • Upgrade, Sales, Trouble shooting and processing exchanges for defective devices.
  • Assisting dealers with activating lines, sales and credits.
  • Establishing T-Mobile policies by using streamline in every call.
10/2007 to 06/2009
Payroll/HR-Benefits Assistant Snc Lavalin Lake City, FL,
  • Special assignment* Meadowlands employment agency
  • Maintained employee attendance and accurals in Kronos Time Keeping System.
  • All aspects of payroll processing including hiring new drivers and clerical employees,
  • Maintaining rate changes, as well as updating vacation, holidays and special payments using Lawson in-house system.
  • Processed client payrolls and tipped payroll by using an in-house system, through daily phone calls
  • Managed checks distribution process.
  • Maintained employment verification.
  • Daily client communication included changes to employee attendance and garnishments.
  • Verified accuracy of employee tax withholding by jurisdiction
  • Establishing employee tax master file and processing W-4 adjustments and address changes impacting withholding for employees in 10 states.
  • Maintain HR and benefits master file including employee dependents and union enrollment.
  • Assist with special projects as needed in payroll, benefits and HR.
11/2005 to 09/2007
Receptionist Cornerstone Building Brands Elizabethton, TN,
  • Greeted patients and verifying Health Insurance Information.
  • Administered patient co-payment process.
  • Maintained coding system for medical billing submissions.
  • Answered phones, organized files, set appointments for patient's surgery and follow up.
05/2005 to 09/2005
Customer Service Cornerstone Building Brands Memphis, TN,
  • Assisted manager with projects and payroll processing.
  • Opened and closed daily payment batches and prepared daily deposits.
  • Prepared flood insurance policies and provided documents to mortgage companies.
  • Inspected cars and assisted customers with quotes and sales.
02/2001 to 06/2004
Customer Service Crh Antelope, CA,
  • Assisted Realtors at Open House Sales.
  • Performed reception duties including answering phones, filing and ordering supplies.
10/1997 to 11/2000
Customer Service Phillip Brother's Chemical City, STATE,
  • Handled all correspondence including incoming and outgoing calls.
  • Maintaining mail and customer orders.
  • Advised salesmen of new and overdue accounts, customer complaints and order cancellations.
Expected in 1987
Diploma: General Studies
Memorial High School - West New York, NJ
General Studies Memorial High School, West New York, NJ Diploma 1987
Expected in 1988
Jersey City State College - ,
Jersey City State College - 1 semester 1987-1988
Professional Affiliations
Other: Board Member of Hudson County Voting Administration, 11/4
Entry, WordPerfect 5.1, Bilingual (English/Spanish-reading,
Receptionist, Customer Service, Retail Sales, Filing, Sales, Billing, Answering, Answering Phones, Ordering, Correspondence, Salesmen Of, Credit, Automated Payroll, Payroll, Payroll Processing, A/r, Accountant, Accounts For, Clerk, Invoices, Landfill, Solid Waste, Solid Waste Management, Waste Management, Coding, Medical Billing, Medical Invoicing, Adjustments, Benefits, Clerical, Client Communication, Drivers, File, Garnishments, Hr, Kronos, Lawson, Payments, Sales And, Their Account, Excel, Microsoft Windows, Training, Typing, Word, Wordperfect, And Sales, Loans, Mortgage, Data Entry, New Accounts, Retail, Retail Marketing, Retail Sale, Ups

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School Attended

  • Memorial High School
  • Jersey City State College

Job Titles Held:

  • Accountant Clerk
  • Customer Service
  • Customer Service
  • Payroll/HR-Benefits Assistant
  • Receptionist
  • Customer Service
  • Customer Service
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  • Diploma

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