LiveCareer-Resume

accountant assistant resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I was born in the Philippines and lived there for 18 years. At the age of 19, I went to United States to study for college. I took liberal arts course and graduated in May 2021.

The college also offered working experience which helped develop good work ethic and interpersonal skills. I am passionate at work, learning new skills, and traveling.


What I can offer is a good work ethic, positive attitude, cordial relationship with co workers and clients, and willingness to learn and improve for efficiency of the job




Skills
  • Customer Service
  • Willingness to Learn
  • Accepting Feedback
  • Documentation Accuracy
  • Adaptable and Flexible
  • Verbal and Written Communication
  • Time Management
  • Public Speaking
  • Active Listening
  • English Fluency
  • Peer Mentoring
  • Positive Attitude

  • Strong Work Ethic
  • Data Entry
Education
Herbert W. Armstrong College Edmond, OK, Expected in 05/2021 Associate of Arts : Liberal Arts And General Studies - GPA :
Certifications

MS Word and MS Excel

Accomplishments
Experience
Five Star Quality Care, Inc. - Accountant Assistant
Frankfort, KY, 05/2021 - Current
  • Provided clerical support to all accounting professionals in department.
  • Answered phone calls regarding financial matters such as payments due.
  • Set up and improved accounting systems and processes to meet business needs and maximize operational success.
  • Used quickbooks spreadsheets to track client's sales and expenses information for taxes.
  • Greeted and assisted visitors, taking messages and directing to appropriate personnel.
  • Documented business expenses and sales.
  • Helped prepare month-end, quarterly and year-end closings.
  • Processed payroll for the business clients using 1099 etc.
Vail Resorts - Concert House Staff
Davis, CA, 08/2017 - 05/2021
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.
  • Provided information about current and future events at facility.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Concert Concessions Crew:

  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Established welcoming atmosphere by greeting each guest warmly.
Laz Parking - Call Center Operator & Mail Processing
Santa Ana, CA, 08/2019 - 05/2021
  • Responded to customer requests for products, services and company information.
  • Promoted available products and services to customers during service, account management and order calls.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Assisted team leaders by providing daily status and performance reports to provide information on areas for improvement.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Consistently maintained 100% customer service satisfaction ratings through quality control and listening.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Collaborated with Mail Processing department and staff to correct mistakes, track shipments and handle damage claims.
  • Educated customers on company systems, form completion and access to services.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Maintained quality shipping and careful handling of books and packages delivered to customers.
  • Efficient mail sorting and maintaining clean storage of all incoming and read mails.
Herbert W. Armstrong College - Kitchen Staff Member
City, STATE, 08/2017 - 08/2019
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Give a customer friendly environment to customers and making sure their needs are met.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Circulated kitchen area to receive work assignments and identify support tasks.
AVC Technology Industries - Book Keeper
City, STATE, 06/2013 - 06/2015
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Calculated deductions and processed payroll for employees.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Completed payroll for employees and maintained detailed records of procedures.
Affiliations

Philly Club in Herbert W. Armstrong College

Was appointed to be an assistant manager of the Philly club

This club was designed so that college students and local volunteers would help fill the needed assistance of the elderly and handicapped within the congregation

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Resume Overview

School Attended

  • Herbert W. Armstrong College

Job Titles Held:

  • Accountant Assistant
  • Concert House Staff
  • Call Center Operator & Mail Processing
  • Kitchen Staff Member
  • Book Keeper

Degrees

  • Associate of Arts

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