LiveCareer-Resume

account specialist resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Successful in every job I've had. Always strive to be the best. Sales jobs I almost always hit my monthly quota and drew a commission check. Kitchen work I would always be the one placed in charge when the managers were not around. Dedicated to my job, works well with others in establishing good relationships, and will always complete the task at hand.

Skills
  • Account investigations
  • Billing issue resolution
  • Territory growth
  • Advertising strategies
  • Cold calling
  • Schedule coordination
  • Sales and marketing
  • Account updating
  • Document management
Experience
11/2019 to Current
Account Specialist Slice Miami, FL,
  • Resolved problems by performing both routine and complex account updates.
  • Reviewed financial status and evaluated discrepancies by assessing account information and activities.
  • Capitalized on upsell opportunities by offering additional product and service options to customers.
  • Cold called more than 200 potential customers each day and maintained 30-60% conversion rate on leads.
  • Upheld compliance, quality and service standards.
07/2017 to 11/2019
Cook Omni Hotels Providence, RI,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Grilled and deep fried various foods, including meats, fish and vegetables.
  • Operated all kitchen equipment safely to avoid injuries.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Placed frequently used food in proper storage containers and placed perishable items in refrigerator.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
07/2018 to 10/2018
Kitchen Aid/Cook/Floor Aid W.S. Badcock Corporation Sylacauga, AL,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Decorated cakes, cupcakes, tarts and pastries, and skillfully handled special order items.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
12/2016 to 07/2017
Sales Associate Rue 21 City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Educated customers on product and service offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
Education and Training
Expected in 05/2019 to to
Bachelor of Science: Criminology And Social Sciences
Indiana University Southeast - New Albany, IN
GPA:
Expected in 06/2014 to to
High School Diploma:
Corydon Central High School - Corydon, IN
GPA:

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Resume Overview

School Attended

  • Indiana University Southeast
  • Corydon Central High School

Job Titles Held:

  • Account Specialist
  • Cook
  • Kitchen Aid/Cook/Floor Aid
  • Sales Associate

Degrees

  • Bachelor of Science
  • High School Diploma

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