Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about financial practices and documentation requirements.

  • Advertising strategies
  • Issue investigations
  • Billing resolutions
  • Schedule Management
  • Sales and marketing
  • Territory growth
  • Customer relationship development
  • Microsoft Office proficiency
  • Business Development
  • Documentation skill
  • Product and service sales
  • Store opening and closing
  • Point of sale operation
  • Cash Handling
  • Till counting
  • Risk Management
  • Analytical and Critical Thinking
  • Service Quality Standards
  • Payment Solicitation
  • Customer Relationship Management
  • Customer Locating
  • Payment Scheduling
  • Payment Processing
Work History
Account Specialist, 04/2021 - Current
United Natural Foods Inc Ridgefield, WA,
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Prospected for new customers in target areas or demographics to bring in new business.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Motivated team members to meet and exceed sales targets.
  • Proposed additional service options to clients to capitalize on upsell opportunities.
  • Supported key promotions by contacting established and potential customers to discuss offerings.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Exceptional computer skills
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Customer Service Associate, 11/2020 - 04/2021
Xero Shoes Denver, CO,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Resolved concerns with products or services to help with retention and drive sales.
Assistant Manager, 08/2017 - 11/2020
Lumacorp Mesquite, TX,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Achieved recognition for contribution to store success by optimizing sales.
Manager, 02/2012 - 06/2017
Elwyn Chester, PA,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Approved regular payroll submissions for employees.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Directed staff and managed annual capital budget.
: , Expected in
Lone Star College - Kingwood, TX,
High School Diploma: , Expected in 06/2011
Summer Creek High School - Houston, TX
Spanish :
Negotiated :

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Lone Star College
  • Summer Creek High School

Job Titles Held:

  • Account Specialist
  • Customer Service Associate
  • Assistant Manager
  • Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: