account representative specialist resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Customer-oriented, strategic-thinking Account Representative many years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Contract Negotiation and Closing Tactics
  • Web Technologies and Services
  • Account Reconciliation
  • Prospecting Skills
  • Customer Relationship Management
Education and Training
Atlanta High School Atlanta TX, Expected in 05/1998 High School Diploma : - GPA :
Nazarene Bible College Colorado Springs, CO Expected in : Biblical Studies - GPA :
All Nations Baptist Seminary Atlanta TX, Expected in Associate of Arts : Biblical Studies - GPA :
Genuine Parts Company - Account Representative Specialist
Astoria, NY, 04/2018 - Current
  • Received and processed client payments, and updated accounts.
  • Reached out to customers to assess satisfaction levels and current needs.
  • Reviewed accounts for delinquencies and other ongoing issues.
  • Offered proactive resolution ideas while driving actionable responses to questions, concerns or challenges, boosting client satisfaction ratings.
  • Offered available products and solutions to meet diverse requirements.
  • Increased sales volume by effectively managing over 200 accounts and product installations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed records.
Res-Care, Inc. - Youth Director
Brownwood, TX, 05/2016 - 03/2019
  • Demonstrated positive social skills to build healthy relationships.
  • Collaborated with community agencies and city departments to create youth program opportunities.
  • Prepared and distributed flyers, press releases and brochures to gain interest in established programs and events.
  • Scheduled summer activities, field trips and visits to cultural institutions and recreational swimming pools.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Coordinated team-building group activities to promote socialization.
  • Directed weekly youth meetings, special group events and overnight excursions.
  • Worked with church leadership, parents and volunteers to establish clear goals and guidelines for church youth.
  • Managed ministry budget and documented all purchases.
  • Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
  • Partnered with parents and offered insights and resources for guiding youth in preferred directions.
  • Worked with senior pastors to lead Sunday morning and mid-week worship services.
  • Maintained safety and security of all children involved in program.
  • Collaborated with ministry members to establish goals and objectives for religious education programs.
  • Selected, adapted and wrote curricula and lesson plans to meet individual classroom requirements.
  • Created congregational awareness to encourage religious education program participation.
  • Conducted conferences dealing with interpret religious ideas or convictions.
AdvantageCare Rehabilitation - Home Health Care Provider
City, STATE, 01/2013 - 05/2016
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Planned optimal meals based on established nutritional plans.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Arranged medications and dispensed prescribed doses at scheduled intervals.
  • Prepared meals and snacks to meet individual nutritional requirements.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Met client demands by referring direct care providers.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Assisted patients with personal care to alleviate burden on family members.

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Resume Overview

School Attended

  • Atlanta High School
  • Nazarene Bible College
  • All Nations Baptist Seminary

Job Titles Held:

  • Account Representative Specialist
  • Youth Director
  • Home Health Care Provider


  • High School Diploma
  • Some College (No Degree)
  • Associate of Arts

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