Account Representative/Showroom Sales Consultant Resume Example Willisklein

ACCOUNT REPRESENTATIVE/SHOWROOM SALES CONSULTANT

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 22 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Knowledgeable and dedicated customer service professional with extensive experience in Real Estate/Construction industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills

QUALIFICATIONS
Attention to detail
Contract negotiation
Customer Service skills
Data base
Staff training
Event planning
Filing
Financing
Graphs
Team building
Leadership

Microsoft Office
New Construction
Organizational skills
Presentations
Real estate
Marketing skills
Supervision
Residential property sales
Account management
Sales generation
Social Media proficient
Accounting assistance

Work History

Account Representative/Showroom Sales Consultant, 09/2019 to Current
WillisKlein – Louisville, KY

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Door Hardware and Plumbing products
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Listened to customer needs and desires to identify and recommend optimal products
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Assisted customers by answering questions and fulfilling requests
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
Kept Showroom and Desk areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Assisted customers with locating and choosing merchandise in any store department
Sent completed entries to Builders for evaluation and final approval
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
Developed and implemented sales strategies to increase revenue
Maintained up-to-date knowledge of all available products
Developed and deepened customer relationships to drive revenue growth
Answered customers' questions regarding products, prices and availability
Maintained friendly and professional customer interactions at all times
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries
Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs
Prepared and deliver customer sales quotes
Worked independently with minimal supervision
Contributed to team objectives in fast-paced environment

Licensed Real Estate Agent, Independent Contractor, 01/2003 to Current
Parker & Klein Real Estate – Louisville, KY

Evaluated market condition trends to understand competitive environments and assess current strategies
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
Collaborated closely with clients to better understand entire project scope
Developed network of related professionals to open up business opportunities
Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions
Negotiated real estate contracts to navigate transactions between buyers and sellers
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership
Worked closely with clients to facilitate appropriate loans, inspections and credit reports
Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction

Customer Client Specialist and Administrative assistant, 01/1998 to 01/2000
Fellon-McCord & Associates – Louisville, KY

Assisted the Vice-President in various multiple tasks
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Drafted professional memos, letters and marketing copy to support business objectives and growth
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
Executed record filing system to improve document organization and management
Created PowerPoint presentations for business development purposes
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Managed Microsoft Excel databases converting complex data into easy-to-interpret data
Offered departmental administrative support
Arranged rapid office equipment repair and maintenance with vendors

Manager /Corporate Trainer/Bartender, 01/1994 to 01/2000
Outback Steakhouse – Louisville, Virginia Beach, KY, VA

Trained and guided team members to maintain high productivity and performance metrics
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Improved operational planning and business frameworks to enhance resource utilization and reduce waste
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
Supervisor of Employees
Provided management with feedback regarding employee performance and training needs
Trained new employees in specific job requirements
Set and managed schedules to give proper coverage to required areas and meet customer service demands
Developed training programs to meet company objectives
Collaborated with management to identify company training needs and scheduling

Education

Associate of Applied Science: Business ManagementJefferson Community College - Louisville, KY

Dean's List

Accomplishments

Employee of the Year 1996 - Outback Steakhouse

Affiliations

National Association of Realtors (NAR)

Greater Louisville Association of Realtors (GLAR)

Resume Overview

Companies Worked For:

WillisKlein
Parker & Klein Real Estate
Fellon-McCord & Associates
Outback Steakhouse

School Attended

Jefferson Community College

Job Titles Held:

Account Representative/Showroom Sales Consultant
Licensed Real Estate Agent, Independent Contractor
Customer Client Specialist and Administrative assistant
Manager /Corporate Trainer/Bartender

Degrees

Associate of Applied Science : Business Management

Account Representative/Showroom Sales Consultant Resume Example

Resume Score: 80%

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