LiveCareer-Resume

account representative resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Skills
  • Leadership
  • Fast learning
  • Bookkeeping
  • Detail-oriented
  • Integrity
  • Recruitment and screening
  • Time management
  • Onboarding
  • Scheduling
  • Documentation
  • Compliance
  • Multi-system management
  • Advising
  • Employee relations
  • Teamwork and collaboration
  • Verbal and written communication
  • Customer service
  • Data entry
  • Organization and planning
  • Multitasking
  • Analyzing
  • Problem-solving
  • Conflict management
  • Staff education and training
Professional Summary

Passionate Administrative Assistant with excellent performance in human resources and administration, seeking career growth in the business industry. Dedicated team player with a self-motivated work ethic to perform effectively in independent or team environments. Proficient in scheduling interviews, posting job openings and performing various administrative tasks.

Work History
Account Representative, 01/2017 to Current
Aspire TeamRogers, AR,
  • Remotely and independently serving as liaison between Hertz Corp and high-level management at Meemic & AAA ACG insurance companies to provide problem-solving skills for internal/external car rental problems.
  • Partnered with HR and management team to coordinate recruitment and screening for new talent, on-boarding new hires and training staff.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Prepared rental revenue and conversion reports using Microsoft Office Suite and Google Suite.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Managed multiple calendars using MS Outlook, scheduling daily and weekly video conference calls on MS Teams and Zoom.
  • Entered confidential and sensitive data into three separate insurance systems and ten software programs, daily.
  • Met 100% of monthly deadlines by employing prioritized multitasking skills.
HR Administrative Assistant, 07/2015 to 01/2017
Cds LogisticsBrooklyn, NY,
  • Partnered with HR team to provide end to end HR administrative and clerical support including processing new hires and terminations, updates to existing employees, pre-employment screening, and ensuring compliance with local, state, and federal regulations. Organized and conducted new hire orientation.
  • Complied with OSHA regulations and recommendations while facilitating monthly safety trainings for employees.
  • Reviewed and approved weekly timecards for payroll.
  • Documented and maintained up-to-date HR records while employing confidentiality of sensitive personal information.
  • Supported coordination of benefits open enrollment activities and process.
  • Screened applicant resumes and scheduled both phone and in-person interviews.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Prepared daily revenue and inventory reports using Microsoft Office Suite and Google Suite.
  • Wrote job descriptions and recruited new talent by posting job openings to Indeed, Monster, LinkedIn, and working with staffing companies.
  • Creatively organized and planned big special events for multiple offices with large attendance, including budgeting, decorating, hiring vendors, planning guest lists.
  • Contacted debtors on aged cash and credit accounts, settling debts on over 98% of delinquent business accounts.
Supervisor, 08/2010 to 04/2014
PrimarkCity, State,
  • Provided administrative and clerical support to Director of Data & Operations Services, supervising team of Data Analyst.
  • Screened, interviewed, hired, and trained new employees for Data Analysis positions.
  • Partnered with HR team to provide end to end HR administrative and clerical support including processing new hires and terminations.
  • Utilized Microsoft Office Suite to create presentations, reports, documents and communicate via email with employees and external customers.
  • Scheduled and facilitated daily/weekly team meetings to discuss new/existing projects with multiple departments using Outlook calendars.
  • Reviewed and approved weekly timecards for payroll.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Created work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows, improving process efficiency by 65%.
  • Conducted Performance Reviews for employees to provide feedback and set expectations for future job performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate mutual resolution.
  • Prepared weekly and monthly audits and reports using MS Suite and Google Suite.
Education
Bachelor of Arts: Business Administration and Pastoral Ministry, Expected in 08/2013
Andrews University - Berrien Springs, MI
GPA:

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Resume Overview

School Attended

  • Andrews University

Job Titles Held:

  • Account Representative
  • HR Administrative Assistant
  • Supervisor

Degrees

  • Bachelor of Arts

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