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Account Representative Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Persuasive, self-motivated leadership professional with expertise on expanding network connections. Skilled at introducing products, educating clients, and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions. Loyal, tactical team builder and strategic planner with extensive background in account management. Highly knowledgeable in Accounting sector. Veteran Account Representative knowledgeable about invoicing, payment processing and account updates. Specializing in pursuing delinquencies and resolving customer issues. Astute Accounts Receivable Specialist with 1 years' experience in accounting, auditing and cash management for public sector organizations. Expert in accurately and efficiently executing time-sensitive processing and reporting of regulatory-compliant financial documentation. Adept team leader and employee trainer with outstanding communication abilities. Successful in aligning cross-functional objectives to facilitate productivity and deliver on-time project completion. Talented Accounts Receivable Specialist with 1 years' experience in financial services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven ability to improve workflow efficiencies while maintaining high standards in customer service. Dedicated Accounts Receivable Specialist with 1 years of professional experience in credit, collections and cash application. Expert in accurately posting payments via bank statements, lock box and credit cards to keep accounts current. Excited to bring talent, leadership and in-depth knowledge of accounts receivable to growing organization. Ambitious student pursuing Bachelors Science in Accounting degree eager to contribute developed knowledge in accounting role. Skilled in A/P and A/R and federal taxation in large settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Contract negotiation and closing tactics
  • Prospecting skills
  • Strategic account development and management
  • Customer relationship management
  • GAAP Accounting
  • Tax return filing
  • Adobe software proficiency
  • Tax Preparation
  • Customer relations
  • Payroll liability and deductions
  • QuickBooks
  • A/P and A/R
  • Payroll administration
  • Year-end close
  • Account reconciliation
  • Accounts payable
  • SEC proficiency
  • Financial analysis
  • General ledger accounting
  • Full-cycle accounting
  • Customer service
  • Accounting and bookkeeping
  • General ledger entries
  • Reporting
Experience
Account Representative, 06/2019 to 08/2019
Smc Corporation Usa ● Columbia, SC,
  • Reached out to customers to assess satisfaction levels and current needs.
  • Reviewed accounts for delinquencies and other ongoing issues.
  • Offered available products and solutions to meet diverse requirements.
  • Received and processed client payments, and updated accounts.
  • Offered proactive resolution ideas while driving actionable responses to questions, concerns or challenges, boosting client satisfaction ratings.
  • Accepted and processed customer payments and applied toward account balances.
Transportation Security Officer, 08/2010 to 06/2019
Securitas Security Services Usa, Inc. Bellevue, WA,
  • Completed routine and incident-related documentation.
  • Noted possible security issues and performed additional reviews.
  • Upheld strong customer service standards while completing screenings.
  • Monitored and conducted passenger screening.
  • Guarded restricted areas to prevent unauthorized entry.
  • Designed action plans to respond to emergency situations.
  • Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
  • Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
  • Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Communicated with other screening staff to promptly call attention to potential or active safety problems.
Security Forces Member, 10/2007 to 02/2019
City Of Grapevine Grapevine, TX,
  • Operated speed measuring, drug and alcohol and breath test devices to promote driving safety.
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
  • Detected and reported unauthorized personnel and activities.
  • Read and interpreted maps, drawings and photos to plan and implement projects.
  • Conducted operations using various light and heavy infantry weapons and tactics.
  • Applied successful weapons tactics by overseeing fire operations and defense weapons.
  • Developed soldiers' abilities through continuous training and drills.
  • Inspected soldiers' appearance, housing and equipment regularly to spot and correct deficiencies.
  • Requisitioned, received, stored and documented unit equipment and supplies.
  • Created agendas and communication materials for team meetings.
Detention Officer, 02/2009 to 04/2010
Tarrant County Sheriffs Department City, STATE,
  • Followed daily routine schedule and took head counts of all inmates in assigned cell block.
  • Performed searches of people, vehicles, mail items and dormitories.
  • Transported and escorted inmates to hospitals, court and other institutions.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised inmates during day-to-day activities.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Maintained appropriate control, security and well-being over those detained.
  • Inspected cells and conducted random searches of common areas.
  • Detected potential threats and quickly defused conflicts.
Education and Training
Bachelor of Science: Accounting, Expected in 09/2020
to
Strayer University - Washington, DC
GPA:
  • Honor Roll [Spring 2020]
  • Honor Roll [Winter 2020]
  • Honor Roll [Fall 2019]
  • Presidents List [Spring 2019]
  • [Alpha Sigma Lambda] Member
  • Strayer Alumni
  • Graduated with Honors
  • 3.615 GPA
  • Completed coursework in Auditing, Advanced Accounting and Microcomputer Applications
  • Major in Accounting
: Accounting, Expected in
to
Dallas Baptist University - Dallas, TX
GPA:
  • Dean's List Honoree Fall 2012
  • 3.057 GPA
  • Major in Accounting
High School Diploma: , Expected in 05/2004
to
Colleyville Heritage High School - Colleyville, TX
GPA:
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended
  • Strayer University
  • Dallas Baptist University
  • Colleyville Heritage High School
Job Titles Held:
  • Account Representative
  • Transportation Security Officer
  • Security Forces Member
  • Detention Officer
Degrees
  • Bachelor of Science
  • Some College (No Degree)
  • High School Diploma

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