In obtaining this position I plan to demonstrate my administrative abilities by coordinating, organizing, and managing the Department of Psychology at Avila University. I strive to apply my personal drive for efficiency and proven record of establishing positive relationships to the betterment of the Avila University, primarily to the University's students and faculty. My dedication to meaningful interactions with all persons, adaptability in the face of challenges, and strong attention to detail will best serve an organization that seeks to provide positive changes and growth to those around them. I look forward to continuing my professional career within such an environment.
MS Office proficient
to Current RTS Financial – Overland Park,
Responsibilities include daily data entry, establishing account growth, assessing risk of short term loans for small businesses in the shipping industry, daily collections on outstanding balances, training new employees, customer servicing, loan servicing, and organizing team activities.
to 04/2016 CommunityAmerica Credit Union – Ridge, Lenexa,
Responsibilities included data entry, fielding telephone interactions, specialist peer training, analyzing financial and online trends, providing support for the contact center service and branch teams, up to date knowledge on credit union activities and goals, providing knowledgeable and friendly service to members, and working knowledge of our systems and policies.
Awarded 2014 Interaction Volume Leader.
Assisted with the recruitment of two employees currently working for the credit union.
Customer Service Representative08/2013
to 02/2014 CommunityAmerica Credit Union – Lenexa,
Responsibilities included data entry, fielding telephone interactions, peer training, , analyzing financial trends providing above and beyond customer service, up to date knowledge on credit union activities and goals, providing knowledgeable and friendly service to members, and working knowledge of our systems and policies.
to 08/2013 Radioshack – Shawnee,
Responsibilities included day to day store operations, employee recruitment, employee performance management, profit and loss control, driving sales, year over year sales growth, and inventory management.
Number One Store in the Chain for Profit Over Last Year for Fourth Quarter 2012.
Store Manager of the Month November and December 2012 ,and February 2013.
Three hired went on to Management.
Bachelor's Degree: PsychologyAugust 2015University of Kansas-
Minor in Film
Coursework in Psychology, Communications and Accounting
Stereotyping and Prejudice Across Cultures, Positive Psychology, Introduction to Organizational Communication, Social Psychology, Intermediate Statistics in Psychological Research:
Bachelor's Degree : Psychology August 2015 Stereotyping and Prejudice Across Cultures, Positive Psychology, Introduction to Organizational Communication, Social Psychology, Intermediate Statistics in Psychological Research :
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