I've worked in pharmacy for over 15 years, starting as an entry level technician and progressing all the way to running the entire pharmacy as the Operations Manager. This was followed up by nearly two years here at QS/1 as an Account Representative. I have the background and skills needed to be a standout QS/1 Sales Representative including: contract negotiation & closing, customer retention & acquisition and super-user level of expertise in NRx. I also have extensive experience in Rx Care Plus, Point of Sale, PrimeCare, ShipRx, IVR, RetrieveRx and MSM. I also have minor experience in SharpRx and SystemOne. In addition to these skills, I have certifications from Hubspot Academy for Inbound Sales and Inbound. I am also nationally certified by PTCB as a pharmacy technician.
Exceptional customer service
Customer acquisition specialist
Lead development skills
Strong decision-making ability
Persuasive communication expertise
Regional account management experience
Retail pharmacy procedure knowledge
Contract creation and negotiation
Large level of comfort dealing with C-Suite
Loyal customer base
Ability to work independently
05/2015 to Current
Account RepresentativeQS/1 Data Systems – Sturbridge, MA
Maintained and managed contact with database of 130 customers in order to facilitate a positive and productive long term
Main efforts included helping customers with pharmacy software
and hardware upgrades, enhancements and development.
Provide training and implementation of sales to
customers in territory consisting of: CT, RI, MA, NH, VT, ME, NY.
Extensive travel, visited nearly every customer in my portfolio over a two year span.
Contacted every customer at a minimum rate of biannually.
Provided critical advisory and implementation aide to my region's largest facilities (Boston Medical Center and PillPack).
Trained customers on and/or implemented the following QS/1 platforms: Rx Care Plus, NRx, PrimeCare, PrimeCare GUI, ShipRx, RetrieveRx, MSM, POS and POS GUI.