- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Restaurant professional with seven years in FOH and BOH operations. Sales professional with 6 months of hands on sales training. Superior customer service and interpersonal skills. Talented in creating a warm, friendly, and welcoming atmosphere for both patrons and co-workers. Proficient in working in a fast-paced environment, and great with animals of all shapes and sizes. High customer volume and cash handling background.
Highly responsible and reliable Point of Sale (POS) system High-volume operations Upbeat, outgoing, and positive Works well under pressure Exceptional interpersonal skills |
- Awarded "Employee of the Month" in 2014 and 2015.
- Generated a 10% increase in beer sales by making appropriate food-pairing suggestions to guests.
Bertelsmann – Alhambra, CA,
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Makes telephone calls and in-person visits and presentations to existing and prospective customers
- Plans and organizes personal sales strategy by maximizing the Return on Investment for the merchant.
- Coordinates sales effort with marketing, sales management, accounting, and logistics.
- Creates contracts and responsible for retrieving them back from merchant in a timely fashion.
- Presents ideas, strategies, and certain tools to merchants in order to create value around the product.
- Handles inbound calls from merchants with comments/complaints and ensures merchant is always satisfied with their campaign.
Worlds Of Fun – Sandusky, OH,
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Promptly served all food courses and alcoholic beverages to guests.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Managed closing duties, including restocking items and reconciliation of the cash drawer.
- Delivered exceptional, friendly and fast service.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
- Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
- Completed opening and closing checklists according to set standards.
- Hand-washed dishes and glassware thoroughly.
- Provided high quality service.
Marriott Vacations Worldwide – Montgomery, TX,
- Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
- Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
- Prepared coffee and espresso drinks.
- Collected money and made change.
- Opened and closed bar tabs and transferred tabs to dining area.
- Processed cash, credit card and voucher payments.
- Stopped service to any adult furnishing alcoholic beverages to a minor.
- Ensured that alcohol was consumed in designated areas only.
- Upheld a high standard of cleanliness in all work areas.
- Maintained bar stocks, replenishing daily as necessary.
- Stocked beer and wine coolers.
- Performed closing duties including cleaning, sanitizing and replenishing.
- Cleaned and filled ice bins.
- Changed beer kegs.
- Made engaging connections with guests to create loyalty.
- Four years bartending experience.
- Created a list of signature drinks that increased bar revenue by 30%.
Sterigenics – Corona, ,
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Developed and maintained exceptional customer service standards.
- Regularly updated computer systems with new pricing and daily food specials.
- Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
- Cleaned bars, work areas, and tables.
- Performed dishwasher duties.
- Prepared regular and gluten-free pizzas.
- Performed opening and closing duties including sanitizing and cleaning restaurant.
- Performed debit/credit and cash handling.
- Ran end of day for both cash registers and made frequent runs to the bank to deposit checks for restaurant and receive change.
- Stocked and rotated products, stocked supplies, and paper goods in a timely basis.
- Transferred supplies and equipment between storage and work areas.
- Washed, peeled, cut, and seeded fruits and vegetables.
- Communicated with customers regarding orders, comments, and complaints.
Rio Salado Community College - Tempe, AZ
Exceptional interpersonal skills, customer
service skills, POS training, exceptional sales training,
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School Attended
- Rio Salado Community College
Job Titles Held:
- Account Representative
- Server
- Lead Bartender
- Shift Supervisor
Degrees
- High School Diploma
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