account receivable specialist resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Accomplished Business Operations Analyst who drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

  • Project Management
  • Data Analytics
  • User Acceptance Testing
  • Data Reporting
  • Process improvement
  • Detail Oriented
  • Initiative & Creativity in problem solving
  • Team building
  • MS Office (Word, Excel, PowerPoint, Outlook
  • Internal Controls
  • Internal Audit
  • Solid analytical skills
  • Quality and business controls
  • Report management & Analysis
  • Excellent written and verbal communication skills
  • Methodical and organized
  • Strong presentation skills
  • Outstanding multitasking abilities
  • Strong critical thinking capabilities
Work History
01/2019 to Current Account Receivable Specialist Installed Building Products | Hesperia, CA,
  • Validate data and conduct analysis of posted cash receipts and charge-backs to maintain expense controls and for management review.
  • Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders.
  • Provide oversight and assistance on all aspects of reporting related to billing and collection matrices in cooperation with management.
  • Assist in developing Key Performance metrics and policies/standards for Collections and Deductions.
  • Create and maintain standard and ad hoc reporting, to demonstrate current status, progress, results to date of recovery efforts.
  • Own project deliverables for various process improvements and business solutions
08/2018 to 01/2019 HR Analytic Specialist Madison County Schools | Flora, MS,
  • Perform ad-hoc and recurring analysis and reporting for 230K employees.
  • Use Microsoft Access or other data query and report writing tools to create complex queries, reports and data analysis.
  • Interrelate and present data that includes quantitative and/or qualitative information about the organization and assist staff and management in interpreting and using the data to influence changes to the operations, processes or programs.
  • Use data, research and analytical insights to build and improve existing classification, compensation, learning and organizational development, employee and labor relations and talent acquisition programs.
  • Answer questions from employees regarding human resources issues, rules, and regulations relating to human resources management; respond to requests for information.
  • Assist in hiring process by coordinating job postings on the website, and reviewing resumes.
  • Align to Key Performance Indicators (KPIs) and set up Service Level Agreements with stakeholders where appropriate.
  • Establish and maintain an employee-oriented culture that continuously strives to resolve customer needs on first point of contact and campaigns self-service offerings.
07/2014 to 08/2018 Teacher Katatubo Excel School/ Manado Independent School | City, STATE,
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Collaborated with other teachers to coordinate social activities and field trips in alignment with curriculum.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
  • Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Deliver instructional material within established academic guidelines and in accordance with all applicable policies and procedures.
01/2008 to 07/2010 Veteran Affairs Representative Apollo Group Incorporated | City, STATE,
  • Completed activities and met target deadlines to meet financial goals and execute successful consumer engagement.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Developed business cases, presentations and reports for senior management.
  • Provide on-going review of compliance and regulations mandated by the Department of Veterans Affairs in an effort to ensure rules and regulations for educational benefits are in compliance.
Expected in 2010 to to Bachelor of Science | Business Management University of Phoenix, Tempe, AZ, GPA:
Expected in to to MBA | Business Administration University of Phoenix, Tempe, AZ GPA:
  • GPA: 3.7, Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
  • Maintained work structure by updating job requirements and job descriptions for all positions Katatubo Excel School/ Manado Independent School - Teacher
Additional Information
  • Outstanding leadership, organizational, and administrative skills
  • Combined in-depth specialty area knowledge with a solid understanding of industry standards and practices.
  • Demonstrated ability to plan and complete work within tight time limitations.
  • Proven success in planning, organizing, and implementing efforts.
  • Exceptional analytical and technical skills in a fast-paced, changing environment.
  • Extensive grasp of gathering and translating feedback into actionable items to address the needs of cross functional organizations across all business units.
  • Possess initiative and drive with strong desire to continuously improve processes and deliver against agreed to objectives/ service levels.

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • Account Receivable Specialist
  • HR Analytic Specialist
  • Teacher
  • Veteran Affairs Representative


  • Bachelor of Science
  • MBA

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