Account Manager & Co-Founder Resume Example

Charged with leading a consulting team consisting of more than 12 elaborate and custom client projects at one time using Agile and SCRUM methodologies. Generated more than $10.5mil in client revenue by completing sales cycles on time and to 100% satisfaction.

• Crafted and executed on cross-functional communications strategies for sales team and onboarding.
• Perform regular cadence of business reviews with customers, surfacing customer needs and mapping Ignite's value proposition to those needs.
• Created sales consultative best practices to help facilitate the closing of a client contract and build on existing client business.
• .Generated accurate quotes to keep even flow of business growth attracting and retaining clients.

Increased customer success by 25% by building out a new sales cyle pipeline across two departments IT and PE. Used ERP implementation and Agile methodologies to build out customer objective road-map to ensure accurate milestones and benchmarks.

• Helped to push the envelope on best-in-class sales cycle and client discovery practices, worked with leadership to improve the process of vetting new opportunities.
• Developed, updated and communicated robust and predictable sales strategies utilizing enterprise and commercial planning systems.
• Responsible for end-to-end management and delivery of business development material across multiple departments including IT, Product Engineering and Marketing.
• Supported communication of sales strategy coordination and key deliverables.
• Proactively presented on sales success, risks, and new opportunities to leadership regularly.

Maximized revenue by $112,000 by creating a new operational efficiency road-map for business partners using SCRUM methodologies and PM tools like Trello, Slack, and Team Foundation Server to build out custom Program Management tracking system.

• Proposed and developed new programming ideas and special features to drive audience engagement.
• Proactively identified deviations from schedule/budget and any other issues, evaluating options and implementing optimal solutions.
• Worked with team leads to develop concepts & insights that can be translated into executable activities/projects.
• Supported Program Governance at enterprise level to ensure risk & issue were effectively managed.
• Proposed and developed new programming ideas and special features to drive audience engagement.