Over 10 years sales, marketing, training, and customer service experience. Honest; straightforward; respected and trusted by clients. Effective working in self-managed projects and as manager of a team through outstanding communication, analytical and presentation skills to individuals and groups. Superior organizational, interpersonal, communication, negotiation, and operations skills. Sharp, innovative, quick learner; with a proven ability to adapt quickly to daily challenges.
Direct marketing campaigns
Public relations expert
Excellent written and verbal communicator
Hired, trained and managed a team of five successful product managers.
05/2016 to 06/2016
Account ExecutiveAdvanced Business Equipment － Asheville, North Carolina
Called on established key accounts (insurance agent, field manufacturer rep, retail sales):
Demonstrated a personal interest in business clients, interviewing them while remembering personal details. Interactively helped resolve service and billing issues and misunderstandings on the phone while interactively setting up appointments on line.
Delivered effective sales presentations to business groups and individuals: -
Introduced and promoted products and services to decision makers -Made introductory calls in the field and on the phone to establish new accounts.
Increased account base by 40% at two locations, through assertive salesmanship and consistent follow-up
Demonstrated proficiency with Microsoft Office 2013 (Word, Access, Excel, Powerpoint, One-Note, Publisher) Attended corporate wide training meetings.
Performance Management: Both met and exceeded territory sales objectives through the management and implementation of all sales, marketing, merchandising, and advertising/promotional programs.
Analyzed work activities, and set performance measures in support of the sales objectives and business plan.
Analyzed reports and sales results, while developing action plans designed to increase sales productivity.
Responsible for understand assigned sales modules, market coverage management, and regional sales promotions and contests.
Customer Retention: Maintained and grew customer base often by collaborating cross-functionally with other departments throughout the company in order to analyze competitive environment issues which impacted sales as required.
Prior successful sales track record and proven leadership ability.
Multi-tasked multiple projects simultaneously while working in a fast-paced, dynamic, customer and team-oriented environment.
Have proven successes in customer problem resolution and successes solving complex customer oriented needs analysis demands.
Have excellent decision-making and leadership skills, and possess the ability to motivate and lead a team in order to achieve sales objectives
Planning/Reporting -Developed weekly and monthly sales plans: set goals; identified account maintenance needed; targeted special problems requiring attention; set up schedule of appointments.
Forecasted sales goals by dollar amount as well as by specific referral sources.
Wrote extensive monthly sales reports, including calls made and plans for the coming month.
Worked as both an Inside and Outside Sales Representative selling copiers and facsimile machines to business customers in and around the Asheville, NC area.
01/2011 to 05/2016
Home Sales Renovation AsstRobert Steingress Real Estate － Asheville, North Carolina
Physically worked preparing both homes and condominiums for sale and resale.
Responded to business owner's landscaping directives.
Overseer of gas and electric company and maintenance workers home repairs.
Photographed security violations and sent to home owner.
03/2009 to 01/2011
Garden Center ManagerIngles － Asheville, North Carolina
Managed a team of employees while selling, ordering supplies, while physically training subordinates to tend to the plants health among other tasks.
02/2008 to 03/2009
Sharpshooter Imaging Photographer/SalesmanBiltmore Estate － Asheville, North Carolina
Used Cannon camera to take pictures of and sell photographs to estate visitors who walked through the Biltmore House.
Bachelor of Science: Business Administration Major:MarketingUniversity of Central Florida － Orlando, FloridaMinor: Sales & Merchandising
Associate of Applied Science: Major: Office AdministrationAsheville Buncombe Technical Community College － Asheville, North Carolina
United States Navy － San Diego, California
Data Systems Technician/ Computer Peripheral Technician
Marketing Manager Team Leader
Marketing Researcher and Business Marketing Plan Creator