SEARCH

Account Executive Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ACCOUNT EXECUTIVE
Professional Summary

Resourceful sales leader with an innate ability to communicate effectively with diverse audiences. Skilled sales agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Accomplished sales leader with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and ability to develop loyal customer relationships. Driven sales leader adept at monitoring and tracking potential leads and maintaining files aimed at expanding the book of business and securing additional revenue. Accomplished sales leader possessing exceptional management and people skills.

Work History
Account Executive, 11/2020 to CurrentCompany Name - City, State
  • Marketed and sold solutions and services to stakeholders across multiple levels of organization.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Originated new business transactions by incorporating risk assessment analysis into value propositions.
  • Recorded and maintained sales prospect and sales data continually and accurately within Applied EPIC customer relationship management system.
  • Liaised between account holders and representatives to resolve issues and maintain satisfaction of over 1,100 customers.
  • Used targeted questioning strategies to discover insight on prospect needs and requirements.
  • Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
  • Collected information from clients before securing accounts, verifying payments and special needs.
  • Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
  • Identified sales growth opportunities by networking and building relationships with potential advertisers.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Built and maintained positive relationships with diverse stakeholders.
  • Created and executed account strategies to present services to key decision makers.
  • Maximized revenue by servicing accounts and proposing new products and services to established customers.
  • Delivered cutting-edge services to clients to secure additional business and grow revenue streams.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Presented key decision-makers with new and updated account strategies.
  • Contacted customers as soon as issues arose to proactively provide resolutions before problems escalated.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Liaised between clients and support team to resolve issues quickly and effectively.
  • Communicated between internal and external stakeholders, clients and vendors.
  • Upsold special packages while preparing quotes for potential clients, consistently maintaining accuracy.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base, monitoring changes to customer account profiles.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.
Agent Affiliate, 11/2019 to 10/2020Company Name - City, State
  • Compiled lists of potential clients to develop and expand book of business.
  • Used eCommerce to prepare daily sales reports containing customer information related to products and services purchased.
  • Increased company profits by 40% by exceeding individual daily sales goals.
  • Advised customers about new products and assisted customers in determining coverage product for needs.
  • Quoted prices and credit terms to prepare sales contracts.
Aspirant Agent, 04/2018 to 11/2019Company Name - City, State
  • Resolved caller issues quickly and thoroughly.
  • Documented caller information in ECRM.
  • Obtained client information by answering telephone calls.
  • Advised customers about new products and assisted customers in determining best coverage product for needs.
  • Liaised between new customers and various departments throughout organization.
  • Quoted prices and credit terms to prepare sales contracts.
  • Used ECRM to prepare daily sales reports containing customer information related to products and services purchased.
  • Increased company profits by 50% by exceeding individual daily sales goals.
  • Compiled lists of potential clients to develop and expand book of business through YPN.
  • Promoted current social media marketing campaigns and promotions, resulting in 15% increase in walk-in business.
  • Assisted callers to achieve organizational goals.
Retail Store Manager, 12/2015 to 12/2017Company Name - City, State
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Optimized store displays and appearance via strategic merchandising.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Submitted orders for new inventory.
  • Examined merchandise to verify correct pricing and attractive displays.
Education
MBA, Business Management, Expected in 01/2023
Pittsburg State University - City, State
Bachelor of Science, General Studies, 07/2015
Missouri Southern State University - City
Skills
  • Report Generation
  • Prospecting Clients
  • Call Management
  • Customer Needs Determination
  • Documenting Information
  • Problem-solving skills
  • Customer service and care
  • Polite communication skills
  • Customer service abilities
  • Time management
  • Account management
  • Client needs analysis
  • Risk mitigation
  • Relationship building and management
  • Account servicing
  • Business Development and Planning
  • Product and Service Sales
  • Goals and Performance
  • Progress Reporting
  • Strategic Selling
  • Sales proficiency
  • Sales quota achievement
  • Marketing strategy implementation
  • Sales Strategies
  • Strong relationships
  • Sales expertise
  • Written and verbal communication
  • Territory Management
  • Needs assessment
  • Sales target monitoring
  • Staff Management
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Pittsburg State University
  • Missouri Southern State University

Job Titles Held:

  • Account Executive
  • Agent Affiliate
  • Aspirant Agent
  • Retail Store Manager

Degrees

  • MBA , Business Management Expected in 01/2023
    Bachelor of Science , General Studies 07/2015

Similar Resumes

View All
Account-Executive-resume-sample

Account Executive

Houston, Texas