LiveCareer-Resume

account executive resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Forward-thinking sales professional with over 8 years of experience in driving results and creating customized solutions for a diverse clientele. A proven problem solver offering a unique combination of creativity and stellar communication skills who tenaciously pursues and achieves their goals.
Experience
Account Executive, 08/2014 - 01/2017
Ddb Saint Louis, MO,
  • Provided best in class support, training, coaching and leadership for National Retail and Authorized retail locations in territory comprised of 31 stores.
  • Conducted weekly on site visits to increase close rates by side by side selling and modeling desired behaviors, meet with management and sellers to share best practices/identify areas of strength and opportunity, create qualitative and quantitative action items and inspect for proper merchandising placement.
  • Represented AT&T among competitors in 3rd party retail environments and focused on elevating our brand by conducting department meetings, having a frequent in store presence and planning and executing promotional events within the retailer such as wireless Member Awareness Events at Sam’s Club.  
  • Built and maintained relationships with all levels of employees and gained their agreement to help us advance and achieve AT&T's company priorities. 
  • Was the first point of contact for customer escalation resolution and prided myself on maintaining prompt response times.
  • Regularly interacted with peers and leadership to share best practices and strategize ways to achieve desired results within retailers.
  • Recognized and incentivized sellers for demonstrating desired behaviors and performance.
Retail Sales Consultant, 08/2013 - 08/2014
Ferguson Rancho Cucamonga, CA,
  • Sold AT&T’s portfolio of services in a fast paced, commission based environment.
  • Met and exceeded sales goals, expectations and quotas.  Provided every customer with an extraordinary experience and a personal, individualized solution to fit their specific needs, wants and desires.
  • Took ownership of all administrative aspects of the sale (including completing customer contracts, pulling product from inventory and filing completed orders).
  • Provided bilingual customer assistance, utilized effective phone etiquette, completed voluntary training modules to enhance customer satisfaction and improve productivity.
  •  Stayed ahead of the latest technological trends and maintained a strong level of knowledge surrounding the company’s products, plans, promotions and services. 
Best Buy Mobile Sales Associate, 06/2008 - 08/2013
Best Buy City, STATE,
  • Consistently provided outstanding customer service.
  • Effectively sold the complete mobile phone solution to customers using Best Buy's Sales Excellence model.
  • Coached fellow employees on processes and SOP by role playing and providing feedback.
  • Met and exceeded sales goals with high close rates.
  • Provided bilingual customer assistance, utilized effective phone etiquette, completed voluntary training modules to enhance customer satisfaction and improve productivity.
  • Remained current on the latest trends in technology and electronics, reported to sales manager on daily department goals and areas of growth and generated interest in our brand by directly engaging with customers.
Education
Bachelor of Arts: Mass Communication/ Commercial Media, Expected in 2011
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University of North Carolina at Asheville - Asheville , NC
GPA:
Status -
Associate of Arts: Associate of Arts Transfer Program, Expected in 2008
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Asheville Buncombe Technical Community College - Asheville, NC
GPA:
Status -
Languages
  • Bilingual, Conversational (Spanish/English).
Skills
  • Proficient in social media platforms including Facebook, Instagram and LinkedIn.   
  • Advanced level experience in: Microsoft Word, Excel and PowerPoint.    
  • Completed an Acting I workshop at Florida Studio Theater taught by voice coach, Kim Crow.    
  • Completed level 1 improv comedy class at Charlotte Comedy Theater. Level 2 in progress.   

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Resume Overview

School Attended

  • University of North Carolina at Asheville
  • Asheville Buncombe Technical Community College

Job Titles Held:

  • Account Executive
  • Retail Sales Consultant
  • Best Buy Mobile Sales Associate

Degrees

  • Bachelor of Arts
  • Associate of Arts

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