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Account Executive Resume Example

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ACCOUNT EXECUTIVE
Professional Summary

Relentless Sales Account Executive with 15 years of diverse experience with small and medium businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied small business customers.

Skills
  • Business development and planning
  • Business networking
  • Sales funnel development
  • Data Analysis
  • Goals and performance
  • Customer relationship development
  • Compliance, banking laws and regulations
  • Bilingual in Portuguese, Spanish
  • Money transfers
  • Anti-Money Laundering regulations
  • CRM and Salesforce proficiency
Work History
Account Executive, 11/2016 to 07/2018
ADT Corp. – Totowa, NJ
  • Entered customer order details into system, accepted payments and updated accounts. Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Recommend improvements in security systems and procedures. Design Business and Residential Burglar Alarm and Surveillance System to keep their properties safe.
  • Mastered and constantly improved in sales techniques, including prospecting, proposal, exceptions, closing, follow-up and upsell.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
Account Executive, 08/2016 to 11/2017
Nobel Systems Inc. – New York, NY
  • Communicated with approximately 15 clients daily to understand needs and explain product value.
  • Collected and analyzed data to learn more about consumer behavior. Researched potential customer markets thoroughly before beginning personal contacts.
  • Reached average of 100% of sales goals each year.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for Money Transfer and calling cards
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Account Executive, 04/2006 to 08/2016
Western Union – Montvale, NJ
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions. Assisted estimated 20 customers each day and remained poised and professional even in high-stress situations and when dealing with irate individuals.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Trained agents to focus on servicing Money transfer and other products services. Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Increased sales by 110% with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed corporate communications strategies, programs and projects.
  • Mastered and constantly improved in sales techniques, including prospecting, proposal, exceptions, closing, follow-up and upsell.
  • Created reports, correspondence and procedure manuals.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Contributed long-term sales strategy ideas to team to promote continuing business success.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Head Teller, 11/2005 to 04/2006
Doral Bank – New York, NY
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets. Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Identified sales opportunities and referred customers to branch partners in financial services. Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Processed quarterly vault and ATM audits with zero error rate. Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
Education
Some College (No Degree): Health AdministrationAshford University - San Diego, CA
Some College (No Degree): Business Administration And ManagementUnion County College - Cranford, NJ
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Resume Overview

Companies Worked For:

  • ADT Corp.
  • Nobel Systems Inc.
  • Western Union
  • Doral Bank

School Attended

  • Ashford University
  • Union County College

Job Titles Held:

  • Account Executive
  • Head Teller

Degrees

  • Some College (No Degree) : Health Administration
    Some College (No Degree) : Business Administration And Management

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