LiveCareer-Resume

account development specialist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Accomplished Sales Manager offering 14 years of experience developing and maximizing sales in various industries. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Skills
  • National accounts management
  • New business development
  • Sales reporting
  • Strategic account development
  • Sales processes
  • Business development and planning
  • Territory management
  • Vendor management
  • Staff management
  • Analytical problem solver
  • Account management
  • Strong interpersonal skills
  • Marketing strategy
  • Relationship building
  • Advanced Salesforce.com user
  • Strategic planning
  • Sales presentations
  • Decisive
  • Goal-oriented
  • Time management
Education
University of Florida Gainesville, FL Expected in 4 1998 Bachelor of Science : Advertising - GPA :
Work History
Breakthru Beverage Group - Account Development Specialist
Longmont, CO, 03/2018 - Current

● Exceeded 3 elements of scorecard: 180% CV YTD; 150% High Impact Conversations
consistently YTD; 200% ITS Closing YTD
● Call business owners to uncover opportunities and then follow through to close growth opportunities
to achieve aggressive goal of $24M charge volume annually
● Generate charge volume from leads that were converted to sales
● Prioritize and maintain active pipeline of opportunities
● Engage prospects to ensure key sales objectives were met
● Leverage insights to develop portfolio growth and cross-sell products
● Work within SalesForce.com to develop opportunities for business development
● Asked to work on 2 pilot teams for the company (Inside Sales: new program for Sales;
Trigger Tracking; reporting tool for Sales)
● Generated ideas to help motivate colleagues for Trigger Team, outside of my normal role duties
● Lead weekly team huddles to help colleagues be accountable for their attainment
● Assist Trigger Support Specialist with overflow on escalation cases, outside of my normal role duties
● Correlate with GBT Partner to streamline processes & ensure team is paid, outside of my normal duties
● Aid manager while she is on PTO with answering team’s questions and guiding team as needed

Scansource, Inc. - Inside Channel Account Manager
Lenexa, KS, 06/2014 - 03/2018

● Attained between 105% to 140% of sales quota goals consistently
● Earned President’s Club Award 2016 and 2017
● Worked within SalesForce.com to develop leads and opportunities for business development
● Utilized strategic probing to identify network security issues, evaluate needs & recommend solutions
● Provided excellent communication via the phone and email
● Responded quickly and accurately to incoming requests on National Team with high-volume requests
● Assisted partners in their deal registrations and follow the opportunity from start to finish
● Developed and maintained product knowledge in a fast changing environment
● Ensured effective communication between partners and operations within the organization

Bakersfield Pipe & Supply - Inside Sales
Portland, OR, 01/2013 - 06/2014

● Completed daily cold calls
● Converted prospects to memberships and exceeded monthly goals
● Prioritized daily workflows, including inbound calls, quotes and sales-related inquiries

Paper Transport, Inc. - Owner
Albany, GA, 01/2009 - 12/2012

● Trained and promoted education for all staff
● Conducted sales presentations to obtain new business
● Secured five contracts in first year gaining over $100k in revenue within the first year
● Maintained high-standard performance with timely delivery of court documents & attention to detail
● Developed, executed and analyzed marketing and communication plans
● Motivated staff with incentives to exceed their sales goals
● Wrote and filed various court documents

Paper Transport, Inc. - Owner
Augusta, GA, 01/2005 - 12/2008

● Directed marketing efforts to promote visibility and introduce new packages
● Conducted sales calls to bring in new business, maintain current customers and work with vendors
● Analyzed locations and client’s preferences for the event prior to the date
● Delivered a variety of photos set to the style of the client’s preference
● Constructed plans for equipment failure during event
● Trained employees assisting with photo-shoots

Exponent, Inc. - Senior Graphic Designer
Alexandria, VA, 11/2005 - 04/2007

● Designed and managed print collateral for internal and external clients
● Photographed company collateral for advertising
● Provided strategy ideas on Marketing team
● Worked booths at tradeshows
● Implemented HTML emails into Marketing messages

4 Wheel Parts Performance Centers - Senior Graphic/Web Designer
Odessa, TX, 01/2000 - 11/2005

● Set up photo-shoots for military publications
● Developed graphics for cover designs and entire publications
● Passed final design to development/publishing teams for release
● Kept current on commercial design/graphic trends and implemented them into designs
● Created HTML presentations
● Trained other designers on how to do web design and created first company website

First Marketing Company - Graphic Designer
City, STATE, 01/1998 - 12/1999

● Met with clients to determine the project
● Advised clients on strategies to reach a particular audience
● Created images that identified a product to convey a message
● Developed graphics for newsletters
● Selected colors, images, text style and layout designs
● Presented designs to the marketing team and to the client
● Incorporated any changes recommended by the client into the final design
● Reviewed proofs on in-house press for any errors

Skills
  • National accounts management
  • New business development
  • Sales reporting
  • Strategic account development
  • Sales processes
  • Business development and planning
  • Territory management
  • Vendor management
  • Staff management
  • Analytical problem solver
  • Account management
  • Strong interpersonal skills
  • Marketing strategy
  • Relationship building
  • Advanced Salesforce.com user
  • Strategic planning
  • Sales presentations
  • Decisive
  • Goal-oriented
  • Time management
Work History
American Express - Account Development Specialist
Phoenix, AZ 03/2018 - Current

● Exceeded 3 elements of scorecard: 180% CV YTD; 150% High Impact Conversations
consistently YTD; 200% ITS Closing YTD
● Call business owners to uncover opportunities and then follow through to close growth opportunities
to achieve aggressive goal of $24M charge volume annually
● Generate charge volume from leads that were converted to sales
● Prioritize and maintain active pipeline of opportunities
● Engage prospects to ensure key sales objectives were met
● Leverage insights to develop portfolio growth and cross-sell products
● Work within SalesForce.com to develop opportunities for business development
● Asked to work on 2 pilot teams for the company (Inside Sales: new program for Sales;
Trigger Tracking; reporting tool for Sales)
● Generated ideas to help motivate colleagues for Trigger Team, outside of my normal role duties
● Lead weekly team huddles to help colleagues be accountable for their attainment
● Assist Trigger Support Specialist with overflow on escalation cases, outside of my normal role duties
● Correlate with GBT Partner to streamline processes & ensure team is paid, outside of my normal duties
● Aid manager while she is on PTO with answering team’s questions and guiding team as needed

Dell/SonicWALL - Inside Channel Account Manager
Tempe, AZ 06/2014 - 03/2018

● Attained between 105% to 140% of sales quota goals consistently
● Earned President’s Club Award 2016 and 2017
● Worked within SalesForce.com to develop leads and opportunities for business development
● Utilized strategic probing to identify network security issues, evaluate needs & recommend solutions
● Provided excellent communication via the phone and email
● Responded quickly and accurately to incoming requests on National Team with high-volume requests
● Assisted partners in their deal registrations and follow the opportunity from start to finish
● Developed and maintained product knowledge in a fast changing environment
● Ensured effective communication between partners and operations within the organization

Hand & Stone - Inside Sales
Scottsdale And Goodyear, AZ 01/2013 - 06/2014

● Completed daily cold calls
● Converted prospects to memberships and exceeded monthly goals
● Prioritized daily workflows, including inbound calls, quotes and sales-related inquiries

Prince Legal Services - Owner
Denver, CO 01/2009 - 12/2012

● Trained and promoted education for all staff
● Conducted sales presentations to obtain new business
● Secured five contracts in first year gaining over $100k in revenue within the first year
● Maintained high-standard performance with timely delivery of court documents & attention to detail
● Developed, executed and analyzed marketing and communication plans
● Motivated staff with incentives to exceed their sales goals
● Wrote and filed various court documents

Prince Photography - Owner
San Diego, Denver, CA, CO 01/2005 - 12/2008

● Directed marketing efforts to promote visibility and introduce new packages
● Conducted sales calls to bring in new business, maintain current customers and work with vendors
● Analyzed locations and client’s preferences for the event prior to the date
● Delivered a variety of photos set to the style of the client’s preference
● Constructed plans for equipment failure during event
● Trained employees assisting with photo-shoots

ProLogis - Senior Graphic Designer
Denver, CO 11/2005 - 04/2007

● Designed and managed print collateral for internal and external clients
● Photographed company collateral for advertising
● Provided strategy ideas on Marketing team
● Worked booths at tradeshows
● Implemented HTML emails into Marketing messages

Benchmark Publications - Senior Graphic/Web Designer
Escondido, CA 01/2000 - 11/2005

● Set up photo-shoots for military publications
● Developed graphics for cover designs and entire publications
● Passed final design to development/publishing teams for release
● Kept current on commercial design/graphic trends and implemented them into designs
● Created HTML presentations
● Trained other designers on how to do web design and created first company website

First Marketing Company - Graphic Designer
Pompano Beach, FL 01/1998 - 12/1999

● Met with clients to determine the project
● Advised clients on strategies to reach a particular audience
● Created images that identified a product to convey a message
● Developed graphics for newsletters
● Selected colors, images, text style and layout designs
● Presented designs to the marketing team and to the client
● Incorporated any changes recommended by the client into the final design
● Reviewed proofs on in-house press for any errors

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Resume Overview

School Attended

  • University of Florida

Job Titles Held:

  • Account Development Specialist
  • Inside Channel Account Manager
  • Inside Sales
  • Owner
  • Owner
  • Senior Graphic Designer
  • Senior Graphic/Web Designer
  • Graphic Designer

Degrees

  • Bachelor of Science

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