Hardworking Account Coordinator with over 4 years of professional experience, willing to lend a hand at any time and complete tasks with enthusiasm. Engaging and personable with the ability to improve quality control and provide dedicated service to clients. Excellent communicator with strengths in workflow improvements, building relationships, and customer service.
Highlights
Outstanding communication skills
Client Relationships
Social media sites
Team collaboration
Strategic planning and analysis
Information gathering
Goal establishment and monitoring
Business planning
Event Coordination
Scheduling and calendar management
Client meetings
Event Planning
Work History
04/2020 to Current
InternOshkosh Corp. – Lakeville, MN,
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
Monitored social media and online sources for industry trends
Tested websites and performed troubleshooting prior to deployment
Created eye catching and functional digital design concepts across various platforms to strengthen company brand and identity
Designed, implemented and monitored web pages and sites for continuous improvement
Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings
Analyzed social media campaigns and activities using Instagram to promote engagement and made recommendations for enhancement
Helped develop website portals and social media pages to promote businesses
Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment
Cultivated positive relationships with 15+ participants by interacting with group during fitness classes
11/2018 to 03/2020
Account CoordinatorRr Donnelley & Sons – Timonium, MD,
Managed Client Management System, Bullhorn, to ensure all client job postings were listed on company's website and social media, ranging from 5 to 15 postings daily
Coordinated with 12 clients to schedule and conduct interview meetings (phone, in person, Skype, etc.) with candidates
Coordinated with individuals to ensure Contracts, Task Orders, and Purchase Orders were created, signed, and renewed
Analyzed Vendor Management System (VMS) to ensure all applicants are submitted correctly to record my team's numbers
Served as main point of contact for all new hires to ensure on-boarding paperwork such as background checks, drug screenings, and client paperwork are completed in concordance with client's requirements
Maintained all client reports to document weekly stats such as submittals, Interviews, new hires, etc
Integrated logistic systems into company processes to improve operations and manage work orders and price changes
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
Interpreted management directives to define and document administrative staff processes
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
07/2016 to 11/2018
IT National RecruiterApex Systems Inc – City, STATE,
Analyze quarterly metrics to ensure personal, team and company wide performance
Practice time management skills as well as multi-task in fast-paced environments i.e: recruiting on two or more job requisitions each day
Meet deadlines by finding qualified candidates for given interview times acquired by Account Manager
Conduct in depth phone screens with candidates both in-house and by telephone to determine skills, knowledge, interest, market value, availability and opportunity match
Coordinate with designated candidates to ensure all on-boarding paperwork and necessities are taken care of in selected order of client's requirements
Coach candidates through full recruitment life cycle which includes resume preparation, client interview preparations, post interview feedback and on-boarding/new hire process
Negotiate hourly rates and benefit packages, check references, present verbal offers of employment to selected candidates and complete necessary paperwork after extended offer and acceptance
Continuously maintain high sense of urgency of presenting relevant opportunities to qualified candidates in timely manner of position being open
Generate new leads to help grow company's client base
Used Boolean searches to develop applicant portfolios for expected openings
Wrote and posted technical job descriptions
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Improved office efficiency by effectively managing internal communications and correspondence
Planned, monitored and appraised employee work results by training managers to coach and discipline employees
01/2015 to 01/2016
Vice President of MembershipSigma Kappa Sorority, UNC Charlotte – City, STATE,
Operated using the budget of $9,000 to allocate the funds for the best individual usage
Responsible for communication between organization and potential new members
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling workshops
Managed event logistics and operations, including support staff, vendor services and volunteers for an attendance of over 400 women
Launched social media campaign to promote recruitment services
Coordinated with participating vendors during event planning
Corresponded with potential members to answer questions and resolve issues
Evaluated existing plans, processes and events planning services to identify opportunities for improvement
Led vendor negotiations to obtain cost-effective services and products
Coordinated schedules and timelines for all events
Performed face-to-face meetings to finalize contract for services and event details
Liaised with marketing and PR colleagues to promote special events in social calendars
Planned large-scale events such as trade shows, conferences, and meetings
Selected and ordered decor and event materials
Leveraged trends in customer industries and marketplaces to shape solutions and approaches
08/2014 to 12/2014
Public Relations ChairmanSigma Kappa Sorority, UNC Charlotte – City, STATE,
Prepared social media posts and videos with eye for viral content strategies
Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style
Helped plan and execute private and public events
Provided administrative support to senior team members
Determined target demographics and devised strategic marketing initiatives to reach target audiences
Developed and promoted corporate brand, images and identity to media and public
Monitored social media and online sources for industry trends
Education
Expected in 2016
Bachelor of Science: Psychology The University of North Carolina - Charlotte, North Carolina, GPA:
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