Punctual, polished, self-motivated, and award-winning sales professional with proven success in the retail and sports management industries. Outgoing and organized. Superior communication skills, coupled with the ability to develop strong, genuine client relationships that lead to swift sale closings and increased revenue, without compromising customer service levels. Strong competitive drive. Adept at training and inspiring co-workers to reach both individual and team goals. Results-focused and well-respected among peers. Contagiously positive attitude. Excellent team player and a natural leader. Eager to contribute skills and learn from others to achieve stellar results. Seeking a role where I am able to better someone else's day.
-Current Simulation Team member
-Current Shadow Team member
-Consistently high audit scores while maintaining above company standard metrics.
-Exceptional soft skills and sentiment with users on inbound and outbound calls.
-Gathered data on company pilots for one piece flow.
-Providing education to plans, providers, and pharmacy's on the Prior Authorization process.
-Leadership with team presentations for professional development and training track opportunities.
-Collaborated with team AIS to find improvement in workflow effectiveness for our drug based pod.
-Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
-Collected and posted all property financials.
-Processed FMO statements.
-Distributed and followed up on tenant renewal notices.
-Recruited new residents through online advertising and marketing.
-Performed rental verification, employment verification, background and credit checks as part of screening process of prospective tenants.
-Kept records accurate, detailed and fully compliant with reporting
requirements to meet all state, local and federal housing requirements.
-Managed two lease-up projects with over 375 units.
-Supervised and coached a team of 25 store sales associates amongst multiple locations in the Columbus Ohio franchise territory.
-Traveled regularly between stores to boost production and help individual locations achieve their YoY comp sales goals.
-Maintained low turn-over with staff by creating a positive, motivating, and team-based work environment.
-Responsible for recruiting, interviewing, hiring, on-boarding, training, disciplining, and mentoring new associates.
-Delivered annual performance reviews to associates, identifying areas for improvement and developing individual growth plans.
-Established strong rapport with customers and built long-term relationships that led to brand loyalty.
-Successfully met and/or exceeded financial objectives through effective monitoring of controllable expenses (labor, cost of sales).
-Coordinated and distributed weekly staff schedules to ensure adequate labor coverage, while honoring time-off requests.
-Analyzed daily sales and expenses, and performed other financial analyses to maximize sales and net profits.
-Produced and delivered daily, weekly, and monthly sales reports to General Manager.
-Developed and executed local store marketing campaigns, analyzed sales production results, and made modifications for future efforts.
-Managed product inventory levels, including maintaining documentation and optimizing discounts when ordering supplies/stock.
-Assigned work tasks appropriately to ensure that all stores were clean, adequately stocked, organized, well-kept, and customer-ready.
-Ensured strong store/brand reputation via compliance with all legal requirements and health and safety standards.
-Ranked #1 sales person in the district for 8 consecutive months (Aug 2018—Mar 2019).
-Consistent sales anchor for individual production: 2018 Q3: 43% of sales (out of 9 employees), 2018 Q4: 51% of sales (out of 11 employees), 2019 Q1: 47% of sales (out of 14 employees).
-Achieved comp-positive sales numbers, month-over-month, for every month to date since being hired in 2018.
- Honored multiple times as a sales contest winner, both in-store and company-wide.
-Designated as the individual 2018 National Top Collector for St. Jude's fundraising efforts within all Palm Beach Tan stores nationwide.
-Recognized consistently for achieving the highest audit scorecard in the district.
-Contributed sales/management skills in helping the Sawmill store to be honored in 2018 as the Top Store within the Top U.S. Franchise.
- Assisted the District Manager with special tasks, as requested.
-Managed, coached, and motivated a total of 8 teams encompassing a total of 100+ athletes in a competitive cheer and gymnastics
environment, while teaching new skills and progressions.
-Led teams to win 14 national titles, including a 2-time “Top 3 Finalist” at the National Cheerleading Summit.
-Recipient of a highly-coveted “paid bid” to compete in the National Cheerleading Summit.
-Served as class & camp director/choreographer.
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