(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Account Clerk with over 4 years of successful experience in Public Communication and effective problem solving Skills. Recognized consistently for performance excellence and contributions to success in Public Relations . Strengths in Multitasking and Effective communications.

  • Word processing
  • Document control
  • Bookkeeping
  • Invoice Processing
  • Appointment Setting
  • Updating logs
  • Prioritizing Calls
  • Customer service
  • Team building
  • Organization
  • First Aid/CPR
  • Billing and Invoicing
  • Scheduling
  • Recordkeeping
  • Proofreading
  • Verifying coverage
  • Routing Orders
  • Maintaining Call Metrics
  • Communications
  • Budgets
  • MS Office
  • Problem resolution
  • Student Account Oversight
  • Account Setup
  • Account Openings
  • Delinquent Accounts Monitoring
  • Account Transaction Balancing
  • Relationship Development
  • Basic Life Support Understanding
  • Information Intake
  • Process Improvement
  • Computer-Aided Dispatching
Woodlake Union High School Woodlake, Expected in 06/2010 High School Diploma : - GPA :
Visalia Adult School Visalia, CA Expected in 01/2014 Medical Assisting Certification : Medical Assisting - GPA :
Work History
City Of Fresno, Ca - Account Clerk II
Fresno, CA, 09/2019 - Current
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Analyzed figures, postings and documents to maintain accounting program accuracy.
  • Processed nightly bills, checks and vendor payments, maintaining detailed records and receipts.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Analyzed financial data derived from multiple reporting systems to develop recommendations for operational and performance improvements.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Manage over 150 Client Accounts and over 50 case manager calls per day
Belton - Front Office Assistant
Fort Wayne, IN, 12/2018 - 09/2019
  • Processed payments and documented account changes for financial accuracy and transparency.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Streamlined processing procedures for various financial and employee documents to improve traceability.
  • Processed invoices and expenses
  • Created detailed expense reports and requests for capital expenditures.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Offered departmental administrative support.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Maintained staff directory and company policy handbook for human resources department.
  • Compiled company information and related material and distributed it to candidates.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interpath Laboratory - Medical Billing Specialist
Tacoma, WA, 08/2016 - 01/2018
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Located errors and promptly refiled rejected claims.
  • Maintained and updated collections tracking spreadsheet to help organize payment information.
  • Evaluated patients' financial status and established appropriate payment plans.
  • Posted and adjusted payments from insurance companies.
  • Managed collections claims for unpaid bills against estates of debtors.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Printed and reviewed monthly patient aging report and solicited overdue payments.
  • Determined prior authorizations for medication and outpatient procedures.
  • Precisely evaluated and verified benefits and eligibility.
  • Reported any unusual or urgent circumstances in patients
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Oriented and trained new staff on proper procedures and policies.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

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Resume Overview

School Attended

  • Woodlake Union High School
  • Visalia Adult School

Job Titles Held:

  • Account Clerk II
  • Front Office Assistant
  • Medical Billing Specialist


  • High School Diploma
  • Medical Assisting Certification

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