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account clerk ii resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Meticulous [Job Title] with advanced accounting, mathematical and [Software] expertise. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional. Focused accounting professional with [Number] years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with [Software]. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs. Versatile accounting professional with expertise in developing and utilizing Excel spreadsheets and models to facilitate financial tracking and assessment of future trends. Proficient in accounting principles and understand municipal needs. Goal-oriented Bookkeeper with fantastic [Type] talents and excellent attention to detail. Known for modernizing financial operations and reorganizing financial procedures. Deep understanding of [Type] financial recording and [Software]. Skilled [Job Title] highly effective at developing positive and productive working rapport with employees through open communication and clearly set guidelines. Experience in inventory control tracking and vendor negotiations. Diligent, hardworking and adaptable to dynamic environments. Learned diverse front-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. Smoothly seated guests, discussed menus and ran food to tables. Maintained clean and organized dining room by removing spills, bussing dishes and resetting tables. Communicative [Job Title] dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering [Number] years of experience serving up to [Number] dinner guests at [Type] restaurant. Cheerful [Job Title] always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering [Number] years of experience in [Type] settings. Customer-oriented [Job Title] with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Dependable [Job Title] with [Number] years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Service-oriented [Job Title] well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with [Number] years of experience in restaurant operations. Versatile [Job Title] with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Skills
  • Investigating discrepancies
  • Reviewing data
  • Math skills
  • Financial software
  • Recording data
  • Filing
  • Computer skills
  • Data entry
  • Analyzing information
  • Expense reimbursements
  • Strong communication skills
  • Debt management
  • Internal control management
  • Financial reporting
  • Problem-solving
  • Fiscal budgeting knowledge
  • Process audits
  • Customer relations
  • Guest relations management
  • Bill computation
  • Food tray carrying
  • Front-of-house display creation
  • Order accuracy
  • Communication skills
  • Cash handling
  • Open house preparations
  • Evaluation process
  • Operations management
  • Customer retention
  • Data collection
  • Training
  • Customer service
  • Project management
Work History
03/2018 to Current
Account Clerk II City Of Fresno, Ca Fresno, CA,
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Created and distributed invoices and processed incoming payments to keep records accurate and current.
  • Reported financial data and updated financial records in ledgers and journals.
  • Input financial data and produced reports using HRM Advantage.
  • Entered figures using 10-key calculator to compute data quickly.
  • Received and entered vendor bills, printed checks and set up electronic debits.
  • Input financial data and produced reports using HRM Advantage and HRM Financials.
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Set up and updated Excel spreadsheets to track financial data.
  • Processed bi-weekly payroll for hundreds of salaried and hourly employees.
  • Adjusted employee tax status along with information regarding withholding.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce necessary and important documents.
  • Independently maintained 100% accuracy in transferring correct data from payroll spreadsheets into AMS system.
  • Directed several meetings per quarter between payroll, accounting and HR managers to identify and alleviate ongoing discrepancy issues.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using HRM Advantage and HRM Financials.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed payroll and calculated deductions by accurately using HRM to secure payment traceabilities.
  • Processed wage garnishments and child support.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Accurately calculated bonuses, salary increases and overtime.
  • Updated employee banking records when it was necessary.
  • Issued tax forms on annual basis.
  • Processed new hire paperwork and documents.
  • Managed payroll processing for hundreds of employees.
  • Initiated direct deposits and prepared manual checks for hundreds of employees.
  • Maintained payroll information by calculating, collecting and entering data.
  • Researched and resolved time discrepancies.
11/2016 to 02/2018
Front of House Server Terratron Mankato, MN,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
09/2017 to 11/2017
Team Leader Member On Lok Senior Health Service San Francisco, CA,
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Monitored food preparation, production and plating for quality control.
  • Set and oversaw weekly and special event menu plans.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
06/2014 to 09/2014
Child Caregiver Sweet Potato Kids City, STATE,
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Met with parents about daily activities, positive developments and issues.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created and implemented diverse educational strategies to boost development.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Led activities for over 10 children ages 3 to 10.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Managed safety and security of all children under care.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
Education
Expected in 05/2018
Bachelor of Science: Counseling Psychology
Johnson & Wales University - Providence, RI
GPA:
Accomplishments
  • Auditing Procedures - Knowledge of planning techniques, test and sampling methods involved in conducting audits.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created strategies to develop and expand existing customer sales, which resulted in a 95% increase in effectiveness.
  • Documented and resolved discrepancies which led to efficient changes.
  • Documentation - Ensured charting accuracy through precise documentation.

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Resume Overview

School Attended

  • Johnson & Wales University

Job Titles Held:

  • Account Clerk II
  • Front of House Server
  • Team Leader Member
  • Child Caregiver

Degrees

  • Bachelor of Science

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