Results-driven Administrative Assistant with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in HVAC, Construction and Medical terminology, products and services to effectively address and respond to public and personnel inquiries.
Processed and created new residential replacement jobs into HVAC software, applied for County/City permitting per Florida Building Code, created invoices, registered new HVAC equipment, applied for customer rebates.
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