Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Accessibility Services Coordinator with over 12 years of experience in Higher Education and Accessibility Services. Excellent reputation for working collaboratively with faculty, students and staff to create an inclusive educational experience for student with disabilities in higher education.

  • ADA Compliance
  • Benchmarking
  • Book Conversion
  • Disability Database Case management
  • Academic Coaching
  • Review Documentation
  • Student Focused
  • Crisis Intervention Meetings
  • Presentations and Workshops
  • Strategic Planning
  • Executive Functioning Resources
  • Faculty collaboration
  • Exam Proctoring
  • Tutoring and mentoring Coordination
Work History
Accessibility Services Coordinator, 08/2017 to Current
Liberty UniversityLynchburg, VA,
  • Caseload average of 230 students
  • Review of over 50 new medical and educational documentation yearly to determine reasonable accommodations.
  • Meet with all new students to determine need and establish accommodations.
  • Established secure testing process and communicate with faculty and students to schedule and administer exams.
  • Hired, trained and supervise part-time exam proctor staff member.
  • Provide advocacy and counseling to students in crisis.
  • Obtain over 50 accessible media book files yearly and utilize technology to create books in accessible format.
  • Research and maintain accessible technology.
  • Update and maintain 11 testing computers and software.
  • Update ESA and Service Animal protocols and determine eligibility.
  • Work with Residence Life and Counseling Center to review and determine over 30 housing accommodations requests yearly.
  • Update and implement campus concussion protocol.
  • Serve on Retention Intervention and Care team.
  • Created Accessibility Services database and created student digital files.
  • Maintain/update AS database
Bishop ACCESS Coordinator, 05/2020 to Current
Ohio Wesleyan UniversityCity, STATE,
  • Co- researched, created, implemented fee based executive functioning academic coaching program known as Bishop ACCESS.
  • Established in 2018
  • First cohort 14 first and second year students
  • Current cohort 34 first through fourth year students
  • Weekly one on one meetings to create homework/study schedules.
  • Weekly workshops with focus on executive function skills and campus resources.
  • Peer tutoring support in academic classes
  • Direct communication with parents, faculty, staff
  • Secondary academic advising
Disability Services Access Specialist, 07/2011 to 07/2017
The Ohio State UniversityCity, STATE,
  • Caseload of over 600 students
  • Reviewed 100's of pieces of medical and educational documentation to determine reasonable accommodations.
  • Met with over 100 newly approved students to establish accommodations.
  • Met weekly with at-risk students to discuss time management, study skill strategies, and organizational skills.
  • Provided advocacy, counseling and referrals to students in crisis.
  • Worked closely with university faculty and staff to ensure students receive reasonable accommodations.
  • Provided necessary documentation and resources during Crisis Assessment Team (CAT) Meetings.
  • Assisted students with Committee on Academic Misconduct (COAM) process when applicable.
  • Advised student disability awareness organization.
  • Increased disability awareness through presentations and outreach programs.
  • Coordinated professional mentorship, internship and career networking opportunities for students.
  • Planed and facilitated annual Disability Services Open House.
  • Updated and maintain students in online case management system.
  • Supervised graduate assistants (GA), interns, and student staff.
Disability Services Graduate Assistant, 08/2009 to 05/2011
Bowling Green State UniversityCity, STATE,
  • Office, Reviewed medical documentation to determine student eligibility for reasonable accommodations.
  • Assisted with research/assessment/benchmarking of similar DS programs.
  • Assisted with development of office marketing materials (print and online).
  • Met weekly with at-risk students to discuss time management, study skill strategies, and organizational skills.
  • Co-advised student organization focused on disability awareness.
  • Developed and implemented disability awareness/advocacy presentation for campus community Graduate Practicum- Career and Student Support Center Aug-Dec 2010 Heidelberg University.
  • Met weekly with at-risk students to discuss time management, study skill strategies, and organizational skills.
  • Created guide containing local and state resources for students with disabilities.
  • Met weekly with student with Asperger's to strengthen academic and social skills Graduate Practicum- Enrollment Management/Access & Retention July 2010, Gained working knowledge of student code of conduct.
  • Met with students for conduct hearings.
  • Enforced student sanctions.
  • Inserted conduct information into online database system.
M.A: , Expected in 05/2011
Bowling Green State University - Bowling Green, OH,
B.A: Psychology, Expected in 08/2009
The Ohio State University - ,
A.A: Human Services, Expected in 03/2000
James A Rhodes State College - , OH
AHEAD Certificate in ADA and Disability Law: , Expected in 07/2018
Association For Higher Education And Disability - Atlanta, GA,
Certificate in Student Academic Coaching: , Expected in 08/2018
Ohio Wesleyan University - Delaware, OH
  • Association on Higher Education and Disability-AHEAD 2011-Present
  • Ohio Association on Higher Education and Disability-OH-AHEAD 2011-Present
  • Ohio College Professional Association-OCPA 2008-Present
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    Resume Overview

    School Attended

    • Bowling Green State University
    • The Ohio State University
    • James A Rhodes State College
    • Association For Higher Education And Disability
    • Ohio Wesleyan University

    Job Titles Held:

    • Accessibility Services Coordinator
    • Bishop ACCESS Coordinator
    • Disability Services Access Specialist
    • Disability Services Graduate Assistant


    • M.A
    • B.A
    • A.A
    • AHEAD Certificate in ADA and Disability Law
    • Certificate in Student Academic Coaching

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