Experienced Access Service Representative with over 7 years of Customer
Service and Registration experience. Recently graduated with a Bachelor's in
Business Management, and actively pursuing CAPM certification. Some strong
points are having the ability to multi-task, and learn quickly, and to pay
attention to detail.
Microsoft: Word, Excel, Proficient in various hospitals
PowerPoint, Access, Project registration systems, each
system listed under positions.
Clerical Administration and Management
Customer and Personal Service Critical Thinking
Team Orientated Adaptable
Access Service Representative03/2013Northwell Health CBO Pre Registration and Insurance VerificationNew Hyde Park, NY
Conduct telephone interviews to obtain patient demographics, and
Create, maintain, and enter information into hospital Patient Registration
Contacts insurance carrier(s) to obtain all information necessary for the
successful billing of 3rd party payers in certain departments (coordination
of benefits, benefit coverage/limits, co- pay/deductible amounts,
authorization, pre-certification and referral requirements etc.).
Re-verifies insurance of recurring patients.
Performs financial assessments and Sliding Fee Scale Assessments of
patients who are uninsured and/or are unable to meet their financial
obligation to the Medical Center.