academics student affairs administrator resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Motivated Academic Advisor with exceptional written and verbal communication skills. Successful at guiding students through course registration steps, course selection and academic planning. Expertise in goal setting and active listening.

As the Academic and Student affairs Administrator of AIMS Education Edison, I supervise and oversee all day-to-day operations for the Edison Center. This includes but is not limited to managing the campus faculty and staff, training new and existing team members, evaluating performance, conducting faculty/staff meetings, resolving conflicts among students and/or staff, and enforcing institutional policies.

  • Brightspace
  • Acuity Scheduling
  • Quick Books
  • MAS500
  • Transaction Express
  • Proficient in MS Office, learning management systems, and database programs
  • Profit and Loss Statements
  • Accounts Payable and Accounts Receivable
  • Customer Experience
  • Corporate Compliance
  • Technical Troubleshooting
  • Vendor Relations
  • Office Operations
  • Cash Management
  • Bookkeeping Oversight
  • FERPA Guidelines
  • Orientation and Training
  • Student Screening
  • Administrative Leadership
  • Employee Recruitment
  • Office Support
  • Office Supplies and Inventory
  • Back Office
  • Emergency Readiness
  • Weekly Payroll
  • Administrative Support
  • Human Resource Management
  • Train Employees
  • Staff Meetings
  • Computerized Maintenance Management Systems
  • Scheduling
Work History
07/2018 to Current Academics & Student Affairs Administrator Department Of Homeland Security | Santa Barbara, CA,

My role at AIMS has expanded over the years to include a variety of other responsibilities as well. I oversee Admissions and Academics and Student Affairs


  • Work directly with CEO, CFO, and the Director
  • I supervise and oversee all day-to-day operations of the Edison Center
  • Manage Edison Center faculty and staff
  • Train and orient new and existing team members.


  • The primary point of contact for prospective students.
  • Collect contact information, set appointments, and conduct school tours. Cultivate relationships with prospective students.
  • Offer guidance regarding educational and career choices.
  • Interview and assess applicants. Help in Career Counseling
  • Produce innovative ways to improve lead generation efforts.
  • Use recent technologies to enhance the admissions process.
  • Work with team members to develop and update standardized admissions policies.
  • Proven ability to manage all aspects of student eligibility and recruitment.
  • Complete application and enrollment process, record all immunization documents.
  • Advised students individually on academic programs for individual interests.


  • Assist students with questions and requests.
  • Assist students with National exam registration, resume making, certificate requests, student request forms, reference letters and other documents.
  • Oversee all Timesheets and Grade cards after completion to ensure accuracy
  • Process LOAs, Withdraws, Terminations
  • Attend Virtual classes on the first day to assist students and Instructors
  • Conducting Orientations for new students
  • Assist students and Instructors in LMS platform Brightspace and Microsoft TEAMS.
  • Oversee class and Instructor scheduling
  • Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
  • Drove continuous improvement related to use of new teaching tools, training methods and improvement of online doctoral education instruction.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Reviewed student files to meet deadlines for completing various graduation requirements.
  • Assisted students in selecting courses to align with interests and abilities.
  • Educated students on course selection to align with career goals.
  • Maintained student database and electronic records for each student contact.
06/2017 to 06/2018 Assistant Center Director C2 Education | City, STATE,
  • Support the Center Director in meeting sales performance targets and operational excellence standards.
  • Conducted conferences with parents and students to review progress, adjust academic plans, and renew enrollments.
  • Conducted sales conferences with prospective customers to review C2’s programs and services and enroll Students.
  • Provided administrative support including answering phones, managing daily business data, and confirming schedules with students and teachers
  • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets.
  • Provide marketing support by participating in school and community events as a C2 representative.
  • Grade student tests and monitoring all students’ academic progress.
  • Help to ensure flawless execution of C2 programs and initiatives.
  • Kept facility in compliance with all applicable standards and laws.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
  • Fostered caring and safe environment for children and parents.
  • Led and motivated young people from diverse backgrounds, fostering improved job and social skills.
  • Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
  • Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
  • Attended professional meetings and conferences to maintain and improve professional competence.
05/2016 to 05/2017 Office Administrator/Accounting Bookkeeper MB Fragrances | City, STATE,
  • Using Quick Books, handled daily A/P processes; supervised A/P clerks; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports,credit memos and payment transactions. Addressed escalated issues from employees and vendors regarding accounts payable, and ensured accurate and compliant A/P files and records in accordance with company policies
  • Interacted with customers by phone, email or in-person to provide information.
  • Reconciled account files and produced monthly reports.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed the accurate and timely processing of up to 20,000 invoices ($1M) per month for large, multisite organizations.
  • Assessed and closed A/P sub-ledger monthly, validated content and resolved various issues.
  • Creating invoices, paying bills, following up with receivables.
  • Negotiating prices with Vendors.
  • In charge of Shipping and receiving. Booking shipments through Trucks or UPS/USPS which also included
  • Overseas shipments in bulk. Preparing all the legal shipping documents.
Expected in to to Bachelor of Arts | English Calcutta University, India, GPA:
  • Several Certificates of Achievements from KnowB4
  • CPR certificate from American Heart Association
  • Certified in Recognizing & Responding
    to Distressed Students
  • FERPA and HIPAA for Faculty and Staff ‎
  • Member of the "inaugural" Committee for Diversity, Equity & Inclusion.
  • Part of the student Wellness program.
  • Member of the Middle States Association Commission.

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Resume Overview

School Attended

  • Calcutta University

Job Titles Held:

  • Academics & Student Affairs Administrator
  • Assistant Center Director
  • Office Administrator/Accounting Bookkeeper


  • Bachelor of Arts

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