Media Management Enrollment Services Project Management High energy enrollment service professional with exceptional interpersonal and communication skills with an extensive background in the following broad-based competencies: Publication Media Management Budget/Financial Services Strategic Planning Program Management Detailed Orientation Presentation/Facilitating Communications Marketing Technology Savvy Relationships Public Relations Strong knowledge of admissions process and curriculum practiced by educational institutions Ability to understand and deliver academic needs Excellent communication, interpersonal, and situation evaluation skills
Skill Highlights
Microsoft Office, Management Software programs, Degree Works, Banner, Academic
Software, Grades First, Footprints, Hobsons, Crystal Reports, Application Extender; TouchNet, Apply
Yourself, PeopleSoft, Media Face, Media Shout, Adobe Platforms; Twitter, Face Book, Skype,
LinkedIn; Internet Social and Search Engines
Core Accomplishments
Project Management:
Initiated [project] which resulted in [positive outcome].
Human Resources:
Spearheaded new [program] program which increased retention.
Operations Management:
Managed [operation].
Handled all functions related to [program].
Professional Experience
Academic Advisor, 09/2014 - 03/2015 City University Of Seattle – Seattle, WA,
Promote and support the operations of academic undergraduate and graduate programs Monitor and managing academic progress and clearing students for graduation Counsel students for academic intervention Performing student registration and resolving registration problems Communicate and collaborate with campus constituents Ensuring academic policies and procedures are carried out within the institute guidelines Manage and maintain confidential student records Advise graduate and undergraduate students on academic affairs and program requirements Plan and host school related events and activities Building courses and/or creating special courses as needed Correspond and communicate with prospective, current and former students Key Accomplishments: Arranged format for strategically advising and reviewing student records Improve organizational processes and increase productivity Created and revitalized departmental advisement forms and policies.
Administrative Professional III, 10/2013 - 08/2014 Amyx, Iinc. – Reston, VA,
Responsible for the day to day operations of academic programs, providing administrative support, ensuring policies and procedures are carried out within the institute guidelines Coordinate activities for the Veterans Education Training and Transition Program (VET2) Plan and process human resources regarding job postings, pre-interview, interview sessions, and employment placement Coordinate with corporate sponsors for scheduling and managing course logistics Analyzes application data and prepares internal reports Support and promote Science, Technology, Arts, Engineering, and Math (STEAM) Program Created publications, critiqued website and communication for branding Supported class registration for online course Serve as back up support for Concierge and supported all departmental events Arranged and processed travel (lodging, airline reservations, and reimbursements) Assisted in reconciling P-Card Statement and Spending Key Accomplishments: Arranged, planned, and executed of strategies for reviewing status of students, program development and process improvements that assist transitioning veterans Motivated and developed numerous staff members to complete higher certifications training and for enhancing performance Improve organizational processes and increase productivity.
Managed graduate Cooperative Education Program (Co-Op) and Internship Program Processed applications for admissions, compiled files for committee review/decisions Planned career fairs, open house, orientation, and academic activities Budgeting, Financial Affairs, Accounting, Processing P-card purchases and reconciliations Managed and drove development and overall operations of hiring part-time lecturers, professor of practice, visiting professors, graduate assistants and work study students Key Accomplishments; Developed and managed financial databases to track and balance annual budget Maintained 100% accuracy and responsibility for all financial transactions for grants, state and foundation accounts Ensured all policies and procedures were relayed to faculty, staff and student body; processed fellowships, scholarships, awards and prizes within compliance.
Graduate Program Coordinator, 04/2002 - 06/2007 University Of California – Agriculture And Natural Resources, CA,
Assisted Chairman to develop course listing and curriculum, published schedule of classes Managed departmental registration system (permits, resolved registration problems) Oversaw admissions process; served on the admission committee; evaluated admission of students as per required, ensured all admissions policies and procedures were adhered Managed five study abroad programs; supported program directors, coordinated with offices of International Affairs, Bursar, Financial Aid and other campus constituents Processed student visas, coordinated with the office of graduate admissions Key Accomplishments Cultivated an online process for all registration requests , increasing response time Developed and implemented procedures for academic affairs Developed and drove a two phase registration system which reduced processing time and response time of student and faculty request Received the Administrator of the Year Award for the Georgia Institute of Technology.
Assistant to the, 05/1997 - 04/2002 Realpage – Irvine, CA,
Managed donor data base, records for cultivation, solicitations, and stewardship Formulated School's Newsletter, coordinated Alumni Advisory Board meetings Assisted in organizing annual career fair, supported National Society of Black Engineers events Collaborated and interfaced with chairs, deans, directors, faculty, and administrators concerning academics, school organizations, and university policies and procedures Key Accomplishments: Assisted in designing school's newsletter, bridging the gap of alumni with currently enrolled students, faculty and corporate partners Supported departmental thirty one million dollar and campus seven hundred eleven million dollar Capital Campaign Set high operational readiness while being shorthanded on personnel and support resources.
Senior Manager, 02/1992 - 05/1997 Carthage College – Chicago, WI,
Reviewed and processed applications for admissions, re-admissions and transient admissions Evaluated transcripts, CLEP, AP, and DD214 documents for transfer credits Processed grades, academic letters, transcript requests and graduation petition forms Assisted with the publication of course schedule and school catalog Key Accomplishments: Served on the support cross training admissions and registrar team Heavily supported and engaged departments to participate in campus events and activity Exceptionally increased customer service rate to a positive reflection.
Assistant Registrar, 09/1988 - 02/1992 Georgia Military College – City, STATE,
Managed and monitored five military base education programs; verified degrees awarded and ensured academic policies and procedure were adhered to according to institute policy Organized registration process for students; processed grades, grade changes, graduation petitions and academic appeals Evaluated and prepared statistical reports to meet internal/external requirements and reconciled data to ensure departmental processes were in compliance with appropriate federal, state, system and campus policies, statues, and executive orders related to students (Title IV, FERPA) Key Accomplishments: Created new registration schedule to decrease processing time Fostered key relationships with professors, students and administrators Heavily supported military service personnel with evaluations and graduation.
Education
Bachelor of Science: Political Science and Public Administration, Expected in - Georgia College and State University - Milledgeville, GA GPA: Political Science and Public Administration
Associate: Science, Expected in - Georgia Military College - Milledgeville, GA GPA: Science Early Childhood Education
Professional Affiliations
Georgia Institute of Technology: Member of the International Association of Administrative Professionals Member of the Event Planning Association Awarded the Administrator of the Year Facilitator and Trainer: National Coalition Building Institute Member of the College of Architecture ADVANCE Women's Association Volunteer: Outreach Programs Volunteer: Women Leadership Program Academic Advisor Campus Fellowship Completed the Mentor/Protégé Program Past Chair and Member: Parent Teachers & Student Association Past President Advisory Board: Baldwin County Recreation Department Committee Member and Volunteer: "Bring Your Daughter to Work Day" Public Speaking, Training, and Facilitating Workshops/Seminars Past Member of National Association of Graduate Admissions and Professionals (NAGAP) Past Member of Georgia/Southern Association of Collegiate Registrars and Admissions Officers (GACRAO/SACRAO) Member of the South Dekalb Business Association
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