LiveCareer-Resume

academic advisor certification officer resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Focused Academic Advisor with 24 years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.

Skills
  • Banner, DARS, and Degree Works expertise
  • Proficient in WebCt and Desire to Learn
  • Higher education practices knowledge
  • Online Academic Advising
  • Course planning and organization
  • OnBase and student records management
  • Recruiting experience
  • Curriculum requirements expertise
  • Strategic decision-making
  • Team collaboration and leadership
  • Transcript evaluation
  • Knowledge of FERPA regulations
Work History
04/2007 to Current Academic Advisor/Certification Officer Eastern Illinois University | City, STATE,
  • This position reports to the Director of Interdisciplinary Studies Online Degree (IDS) Program, and works in conjunction with the School of Extended Learning and College of Education.
  • Position was located at the EIU satellite office in Champaign, IL from 8/2014 until closure in 12/2021
  • Scribe and maintain Degree Works degree audit system for IDS majors.
  • Conduct academic advisement services for students face to face or online on reoccurring basis to maintain educational progression in IDS degree.
  • Maintain student database and electronic records for each student contact.
  • Advise and assist continuing and re-entry students with registration.
  • Answer student inquiries and resolve problems related to curriculum and course prerequisites.
  • Mentor students, offering advice and support on topic selection, appropriateness and academic value.
  • Deliver supportive and knowledgeable counseling to students with academic or personal concerns.
  • Educate students on course selection to align with career goals.
  • Coordinate follow up and student outreach to monitor academic progress for at-risk students.
  • Help students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Facilitate academic and cognitive assessments to provide resource referrals according to individualized needs.
  • Meet with prospects face to face or online to answer questions, discuss academics, and provide preliminary evaluations regarding IDS degree.
  • Review confidential student files to meet deadlines for completing various graduation requirements.
  • Approve student schedules and classes to begin semester.
  • Resolve discrepancies between enrolled courses and needed courses.
  • Approve or deny IDS student graduation applications and review coursework against graduation requirements.
  • Coordinate and supervise certification for graduation process for IDS majors.
  • Monitor curriculum changes and requirements.
  • Advise students, academic advisors, and department chairs on all matters related to graduation.
  • Supervise staff and assigned student workers.
  • Work with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Review and update Community College 2+2 agreements for IDS program.
  • Coordinate new student recruitment to degree programs by following up on prospects, respond to student queries, and conduct online Zoom events for prospects.
  • Recruit potential students at area Community Colleges, College fairs, and various events.
08/2004 to Current Instructor for Interdisciplinary Studies Degree Eastern Illinois University | City, STATE,
  • Online teaching duties include: IDS 2985 Adults in Transition, IDS 3002 Critical Thinking and the Adult Learner, and IDS 4001 Self Directed Leadership.
  • Created and implemented course agendas, lesson plans, and activities to successfully meet course objectives.
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Used lectures, discussions and projects to increase learning and classroom success.
  • Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
  • Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
  • Examined and graded assignments and assessments to report grades to appropriate personnel.
09/1997 to 04/2007 Certification Officer/Records Analyst Eastern Illinois University | City, STATE,
  • Split position between IDS Degree Program (formerly BGS Degree Program) and the Records Office. This position reported to the Director of IDS Program and Registrar.
  • Coded and maintained DARS degree audit system for IDS degree.
  • Chosen to serve on Student Services Banner committee at time of implementation.
  • Received and reviewed transcripts to determine eligibility for admission to IDS degree.
  • Admitted and readmitted students to IDS degree.
  • Collaborate with admissions team to determine optimal processes for reviewing applications.
  • Resolved discrepancies between enrolled courses and needed courses.
  • Approved student schedules and classes to begin semester.
  • Reviewed student credit hours to help students meet graduation requirements.
  • Approved or denied IDS student graduation applications and reviewed coursework against graduation requirements.
  • Coordinated and supervised certification for graduation process for IDS majors.
  • Monitored curriculum changes and requirements.
  • Assisted in Recruiting efforts for IDS program.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Evaluated official transcripts for IDS majors in Records Office.
  • Primary evaluator for CLEP and DSST exams in Records Office.
  • Lead evaluator for all military transcripts in Records Office (Joint Services Transcripts, ACE, and DD214).
  • Maintained positive relationships with students, faculty, and administration.
  • Primary evaluator for IAI completion, if requested, in Records Office.
  • Participated in EIU Transfer Days to assist with course transferability.
  • Supervise assigned student workers.
Education
Expected in 12/2003 to to Master of Science | Family And Consumer Sciences Eastern Illinois University, Charleston, IL GPA:
Expected in 08/1995 to to Bachelor of Science | Community Health Eastern Illinois University, Charleston, IL GPA:

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Resume Overview

School Attended

  • Eastern Illinois University
  • Eastern Illinois University

Job Titles Held:

  • Academic Advisor/Certification Officer
  • Instructor for Interdisciplinary Studies Degree
  • Certification Officer/Records Analyst

Degrees

  • Master of Science
  • Bachelor of Science

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