academic advisor resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Customer-oriented, strategic-thinking sales professional with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Skills
Account development
On-site product demonstrations
Territory sales
Customer needs assessment
Planning and coordination
Training knowledge
Inside and outside sales
Product and service knowledge
Sales closing
Expense reports
Contract negotiation expertise
Medical office products and procedures knowledge
Dermatology and ophthalmology knowledge
Experience
Academic Advisor, 01/2020 to 04/2022 George Mason University – Fairfax, VA,
Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
Served as student mentor and counselor for students when academic problems and personal adjustment issues arose.
Scheduled meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities.
Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.
Evaluated data gathering techniques to ensure legitimacy.
Worked collaboratively with students regarding research, bibliographies and data compilation and assessment.
Helped staff conduct student orientations and special events.
Helped students develop achievable educational career plans and assisted with creating class schedules.
Monitored student progress by discussing educational goals, grades and performance.
Advised students on course selection, pathways and career options.
Lead Patient Coordinator, 01/2017 to 01/2020 Stanton Optical – Vancouver, WA,
Scheduled evaluations and procedures for patients.
Communicated with patients to ensure quality of care and develop care plans.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Established strong work network by building professional relationships with physicians and fellow employees.
Educated and counseled patients and caregivers on diagnoses, treatment and therapy options, disease management and medication.
Administered treatment information to patients, explaining scientific details in easy-to-understand terms.
Submitted various medication requests electronically.
Facilitated daily interaction between patients and hospital staff, coordinating special events for patients and families and providing educational materials and emotional guidance.
Coordinated with pharmaceutical representatives and physicians to schedule presentations.
Explained policies, procedures and services to patients.
Medical Office Manager, 01/2015 to 01/2017 Apollo Medical Holdings, Inc. – Rosemead, CA,
Maintained and managed filing, chart keeping and organizational systems for practice.
Interviewed, hired and trained medical office teams and conducted performance reviews.
Supervised cleaning staff and coordinated equipment maintenance activities.
Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
Supervised patient billing, collection and financial counseling and assisted with cash posting.
Educated patients about medications, procedures and physician's instructions.
Maintained office supplies inventory by checking stock and ordering new supplies.
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